Emirates Unveils ‘Emirates World’ Travel Store in London
Emirates, the world's largest international airline, has officially launched its newly designed ‘Emirates World’ Travel Store on Cromwell Road in London’s South Kensington.
This marks the first Emirates retail space in Europe and is part of a global expansion plan that includes 40 stores.
The store combines advanced technology with expert travel advice, creating immersive experiences that highlight Emirates’ signature hospitality. The opening ceremony was officiated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, alongside His Excellency Mr. Mansoor Abulhoul, UAE Ambassador to the UK, and other VIP guests.
Kazim emphasized the emotional aspect of travel, stating,
“When customers book a flight or holiday, it’s not just a financial transaction; it’s an emotional one. We aim to deliver memorable visits through personalized experiences.”
He also reiterated Emirates’ commitment to the UK market, which has been pivotal since the airline’s first UK flight 37 years ago.
Spanning 270 square meters, the store features a lounge-like atmosphere with modern furnishings and natural light. Customers can explore the airline’s offerings, including a full-sized A380 Onboard Lounge and a Premium Economy seat. Seven dedicated customer service counters provide personalized assistance for flight reservations and the Skywards loyalty program.
Additionally, Emirates Holidays has opened a new store in the Cottons Centre, staffed by a team of 45 travel consultants offering tailored holiday packages and exclusive deals.
With 133 weekly flights to Dubai from seven UK airports, Emirates connects travelers to over 140 destinations worldwide, showcasing the best of the travel experience through its renowned A380 aircraft.
News Source: Dubai Media Office