Employees of determination happiness in DEWA reached 99.33% in 2021

Efforts by the Dubai Electricity and Water Authority (DEWA) to ensure the happiness of employees of determination, empower them and enhance their inclusion in the work environment and in society has resulted in the happiness of these employees reaching 99.33 percent in 2021, compared to 92 percent in 2015.

"At DEWA, we are committed to including and empowering employees of determination by providing a suitable and flexible environment that helps them unleash their potential and prove their capabilities. This is in line with the National Policy to Empower People of Determination, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, to create an inclusive society that ensures empowerment and a decent life for people of determination and their families. It also supports the ‘My Community... a City for Everyone’ initiative, launched by H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, to transform Dubai into a city that is friendly to people of determination. DEWA is committed to including and empowering them through four pillars: employees, customers, society, and partners,"

said, Saeed Mohammed Al Tayer, MD and CEO of DEWA.

Dr. Yousef Al Akraf, Executive Vice President of Business Support and Human Resources at DEWA, said that

DEWA aligns its strategy with local and federal strategies to include and empower people of determination. It is committed to developing employees’ capabilities and training them to deal with people of determination. It currently has 8,443 employees trained for such a purpose. It has 40 employees of determination who have been provided with all the tools, equipment, and devices that enable them to perform their duties in the best way to achieve equal opportunities. Their happiness was 99.33 percent in 2021 for the fourth consecutive year, and their families’ happiness reached 96.3 percent.

DEWA has completed all the strategic and operational indicators, in including and empowering people of determination in 2021. All its buildings and facilities comply 100 percent with the Dubai Universal Design Code to facilitate the access of employees of determination to services, buildings, and facilities. DEWA’s website compliance scored 100 percent, while the smart app was scored 10/10 by Digital Dubai’s Accessibility Evaluation Report.

News Source: Emirates News Agency