FTA launches new website with top-notch digital features

The Federal Tax Authority (FTA) has launched its newly developed website www.tax.gov.ae to further improve tax system efficiency in the country.

The website has unique features to enable people of determination to access services and information with complete ease. It provides sign language to obtain a virtual assistance service that directly answers the questions of visitors based on artificial intelligence techniques.

When the user points at a specific text, the "Tax Aware Robot Assistant" service translates it into sign language. In addition, the new website offers the ability to increase the font size, text-to-speech, speech-to-text, listening to the page, changing colours, and dark reader.

Khalid Ali Al Bustani, FTA Director-General, said,

"The development of the website came within the framework of the Authority’s strategy aimed to provide the best services in light of the continuous review of its operational plans to achieve the best levels of performance efficiency. Through its new website, FTA aims to facilitate procedures to achieve the happiness of all categories of its customers, in line with digital transformation plans to boost the UAE’s competitiveness and achieve its vision to be the best government in the world according to the confidence and efficiency indicators.

He hoped that the new website will contribute to improving the electronic experience of its users who are interested in the tax sector.

News Source: Emirates News Agency