Interview with Tiju Babu, Managing Director at Al Roman Technologies LLC

Since 1992, Al Roman Technologies LLC has led the way in providing powerful and robust business software solutions to businesses throughout the Middle East. Apart from providing world-class business solutions we ensure that our customers are empowered to efficiently use the solutions through our comprehensive training and support program. Perhaps that is the reason why renowned auditors like KPMG, Al Ghaith and Sajjad Haider recommend software solutions from Al Roman Technologies.

With a powerful range of flexible, reliable, user-friendly solutions and a rich pool of young, talented consultants, Al Roman Technologies provide the right answers to the day-to-day business challenges faced by customers and empower them to achieve greater success.

What is your business name?

Al Roman Technologies LLC

Which industry does your business belong to?

IT Services

What is your business type?

Trading, Services

How old is your business?

More than 25 years

Who are your customers?

Companies (B2B)

How did you initially come up with the idea or concept for the business?

Way back in 1992, we started with a stationery business and when we looked for an accounting software, we found that there were very few providers of a professional and user friendly solution. We found a GAP in the market and in 1994 we opened a new division and partnered with Sage to sell, implement and support a world class business software that could not only automate the accounting but take care of the business processes needed by a SME business to grow and become profitable.

Tell us about some of the major turning points in the history of your business.

We have been in business for almost 3 decades and we have grown from a 2 man company, to a team of young, energetic and vibrant individuals who are passionate of delivering quality products and services. In the 1st decade we established our business to provide a solutions to companies in the UAE and beyond year 2000, we grew by providing solutions beyond our boundaries to neighboring countries such as Oman, Qatar, Saudi, Bahrain and Kuwait. By 2010, we were developing our own turnkey solutions for customers and integrating them with mobile applications and other OEM software. We have been awarded in multiple categories by Sage Middle East and ever since we have been pursing delivering excellence to SME businesses throughout GCC. Lastly we would like to give credit to our customers, we have grown because of you, we listened to our customers by having meaningful engagements and providing solutions which are productive and insightful to their business. Today, we are an ISO 9001:2015 QMS certified company.

What made you choose Dubai as a location to setup your business?

Since we established in Dubai, this place was our natural home! Moreover Dubai has provided us with great infrastructure and many business services to reach out and expand our operations.

Finally, what sets your business apart from the competition?

Beyond providing our customers with software solutions, we have the skills to provide insights, integrate with third party solutions or even upscale the system based on the customer's requirements. We also have extensive knowledge on the software that we are providing, we emphasize on getting our consultants trained, which enable them to have the necessary competencies to deliver superior customer experience.

Can you name some of your clients?

Dubai Cares, Dubai Duty Free Leisure, Dubai Creative Plastics, Emirates Draw, Adam Global and many more...

What service(s) or product(s) do you offer/manufacture?

We sell, implement and support the following software solutions - Sage 50, Sage 200, Sage 300, Sage 300 People, Zoho One, Microsoft Business Central 365

What are the key strengths of your products/services?

The availability of Add-on modules which makes the solution highly scalable and flexible. The software also can be provided as a desktop or a cloud offering.

Can you share some of your products and pricing?

The cost for each solution are provided based on the requirement, the core software is standard, however there are multiple add-ons available which make them highly scalable.

What are the best ways for your customers to contact your company?

Email, Website

Is there anything else you want to convey to your potential customers?

Come experience the quality, passion and integrity at work.

Editor note: You can find more information about Al Roman Technologies LLC on HiDubai by visiting their business page here.