UAE: How Residents Can Report Smuggling and Submit Crime Tips for Safer Communities

The UAE authorities have emphasized the critical role community members play in maintaining safety and security. Recognizing the importance of vigilance, various platforms have been introduced across emirates to enable individuals to report suspicious activities and criminal behavior while ensuring the confidentiality of informants. Here's a comprehensive guide to these reporting services:

Dubai: Police Eye and Rafed

In Dubai, residents can use the Police Eye service provided by Dubai Police to report potential crimes or threats. Accessible via the website, app, police stations, and petrol stations, the platform guarantees informant confidentiality. Reports can range from traffic violations to human trafficking. The process includes selecting a report type, providing details, attaching evidence (if any), and submitting the form. Submissions are processed within five working days.

For corruption or customs-related violations, Dubai Customs offers Rafed. Informants can report issues such as trade agency breaches, trademark violations, and safety concerns through their website, email, SMS, or phone. Details, including descriptions and attachments, can be submitted on the Dubai Trade portal.

Abu Dhabi: Aman

The Abu Dhabi Police’s Aman service operates 24/7, allowing residents to report crimes such as fraud, online scams, blackmail, and drug-related activities. Informants can submit cases via the Abu Dhabi Police website or by calling 8002626. Anonymity is maintained, and emergency cases should be reported directly to 999.

Sharjah: Najeed and Guard

Sharjah Police’s Najeed service enables anonymous reporting of suspicious security phenomena via the website or mobile app. Alternatively, the Guard service allows residents to report crimes tied to specific locations. Categories include bribery, gambling, illegal transactions, and electronic crimes. Reports can include detailed descriptions, evidence, and map locations.

Ras Al Khaimah: Aawin

Ras Al Khaimah Customs provides the Aawin service for reporting customs evasion and contraband smuggling. Accessible via the RAK Digital Government website, submissions require UAE Pass login. Informants receive a reference number upon submission and may qualify for rewards depending on the report’s nature.

News Source: Khaleej Times