RTA Temporary Parking Permit for People of Determination

In line with Dubai’s commitment to making the city accessible for everyone, the government has implemented a number of support services for People of Determination. Among these initiatives, the Roads and Transport Authority (RTA) offers specialised services to ensure that navigating the city, whether by public transport, driving, or parking, is as seamless as possible.

One such service is the provision of dedicated, easily accessible parking spaces for People of Determination. These spaces can be used free of charge with the appropriate permit, which comes in both temporary and permanent versions.

In this article, we’ll walk you through the process of applying for a temporary parking permit for People of Determination, so you can easily utilise designated parking spaces across Dubai.

Understanding the RTA Temporary Parking Permit for People of Determination

The RTA Temporary Parking Permit for People of Determination is a service that enables citizens and residents with special needs to access designated parking spaces across Dubai.

This permit is crucial for ensuring that People of Determination can move around the city with ease and convenience. The temporary permit is particularly useful for individuals with temporary medical conditions or disabilities that impact their mobility.


Eligibility Criteria

To apply for the temporary parking permit, applicants must be citizens or residents of Dubai who have been recognized as People of Determination by the relevant authorities. This includes those who have a valid People of Determination card issued by the Ministry of Community Development or a Sanad Card from the Community Development Authority.

Additionally, a recent medical report (not older than six months) may be required to support the application, particularly for those with temporary conditions.


How to Apply for the Temporary Parking Permit

The application process for the temporary parking permit is straightforward and can be completed through several channels, including online via the RTA website or in person at designated Customer Happiness Centres.

Where to Apply

Online Application:

  1. Visit the RTA Dubai website.
  2. Login using your credentials or UAE Pass.
  3. Navigate to the services section and select “Temporary Parking Permit for People of Determination.”
  4. Fill out the online form with the required information and upload the necessary documents.
  5. Submit the application.

Customer Happiness Centres:
Alternatively, applicants can visit one of the following Customer Happiness Centres:

  • Umm Ramool
  • Al Manarah
  • Al Twar

At these centres, you can submit your application in person, where a representative will guide you through the process.

Required Documents

When applying for the temporary parking permit, the following documents must be submitted:

  • For Citizens:
    • Copy of valid Marsoom or Emirates ID.
    • Original People of Determination card or a medical report not older than six months.
  • For Residents:
    • Copy of residence visa and passport.
    • Original People of Determination card or a medical report not older than six months.

Applicants applying in person may also need to provide proof of Dubai citizenship (for nationals) or the vehicle registration number.

Validity and Usage of the Temporary Parking Permit

The temporary parking permit’s validity is directly linked to the duration specified in the applicant’s medical report. This means that the permit is issued for the period during which the applicant’s mobility is affected, as determined by medical professionals.

Important Notes:

  • The permit is only valid within the Emirate of Dubai.
  • The permit holder must be present in the vehicle when using the designated parking spaces to avoid penalties.
  • The temporary parking permit must be clearly displayed on the vehicle’s dashboard to ensure it is easily visible to parking enforcement officers.

The Process for Renewing the Permit

Renewing a temporary parking permit is necessary if the initial period of the permit expires and the individual still requires the benefits it provides. Here’s how the renewal process works:

Renewal Criteria

  • Medical Report: The validity of the renewal depends on an updated medical report, which must confirm the continued need for the permit.
  • Permit Holder: The permit holder must still meet the initial eligibility criteria.

Renewal Process

  1. Online Renewal:
    • Log in to the RTA website or use the RTA mobile app.
    • Navigate to the renewal section and upload any updated documents, particularly the new medical report.
    • Submit the renewal application and await confirmation via SMS or email.
  2. In-Person Renewal:
    • Visit a Customer Happiness Centre with the required documents.
    • Submit the renewal application at the centre.
    • The renewal process is quick, and you will be informed of the status almost immediately.

Changes to Information

If there have been any changes to your personal information or vehicle registration, these must be updated during the renewal process. Failure to update this information could result in the permit being invalidated.


Digital Transformation of Parking Permits

In a move towards a more sustainable and convenient service, the RTA has digitized the parking permit system. As of August 20th, 2023, the process has been fully automated, eliminating the need for printed permits. This new digital service includes a feature that allows users to link up to five vehicles to a single permit, with one primary vehicle and four secondary vehicles.

Users can manage their permits through the RTA’s website or mobile app, where they can activate or deactivate vehicles as needed. Notifications are sent via SMS to remind users of permit updates and renewals, ensuring that their permits remain valid without requiring a visit to the Customer Happiness Centres.


How RTA Supports the Entire Ecosystem of People of Determination

RTA’s commitment to People of Determination extends beyond just parking permits. The authority has integrated several services to ensure a comprehensive support system:

Public Transport Accessibility

RTA has made significant strides in making public transport accessible for People of Determination. This includes:

  • Low-Floor Buses: Equipped with ramps and designated spaces for wheelchairs.
  • Dedicated Spaces in the Metro: Priority seating and spacious areas for wheelchairs in every train.
  • Assistance at Stations: Staff at metro and bus stations are trained to assist People of Determination, ensuring they can navigate the public transport system with ease.

Digital Services

To further enhance accessibility, RTA has digitized many of its services. People of Determination can:

  • Apply for Services Online: Whether it’s for parking permits or other services, the entire process can be managed online.
  • Mobile Apps: RTA’s apps are designed with accessibility features, ensuring that everyone can use them without difficulty.

Community Engagement

RTA regularly engages with the community of People of Determination to gather feedback and improve its services. This participatory approach ensures that the needs of People of Determination are always at the forefront of service development.


Dubai's RTA temporary parking permit for People of Determination is a crucial service that enhances accessibility for those with special needs. By simplifying the application process and introducing digital innovations, the RTA ensures that People of Determination can navigate the city with ease.

Take advantage of this service to ensure you have convenient access to dedicated parking spaces across Dubai.

FAQs

Can I apply for a temporary parking permit if my vehicle is registered outside Dubai?

No, the vehicle must be registered in Dubai to qualify for the temporary parking permit.

How long does it take to process the permit application?

For online applications, the process typically takes five working days. If applying in person at a Customer Happiness Centre, the process is completed within five minutes.

Can I use the permit if I am not in the vehicle?

No, the permit holder must be in the vehicle when utilizing the designated parking spaces.

What Should I Do If My Permit Is Lost or Stolen?

If your permit is lost or stolen, you must report it immediately to the RTA. You can do this via their website or by visiting a Customer Happiness Centre. You will then need to apply for a replacement permit.

Can I Use My Permit in Private Parking Lots?

The temporary parking permit for People of Determination is primarily valid for public parking spaces managed by the RTA. Usage in private parking lots depends on the policies of the individual property owners, so it’s best to check with them directly.

What If My Disability Is Temporary?

If your disability is temporary, you can still apply for a temporary parking permit. The duration of the permit will be aligned with the validity of your medical report. You can renew the permit if your condition persists.

Can I Use My Permit in Other Emirates?

The permit issued by the RTA is only valid in Dubai. If you plan to travel to other Emirates, you should check with the respective authorities to understand the parking provisions available for People of Determination in those regions.

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