Dubai Electricity and Water Authority (DEWA), in partnership with Microsoft, recently hosted an event showcasing the potential of advanced artificial intelligence (AI) in enhancing productivity and creativity in the workplace.
The event featured panel discussions and workshops focused on generative AI solutions that streamline daily tasks, foster team collaboration, and improve time management through automation.
Participants explored how AI can meet the demands of the modern job market, allowing individuals and institutions to focus on their core priorities. A key highlight was the introduction of Microsoft 365 Copilot, a smart assistant designed to boost performance, productivity, and employee satisfaction at DEWA. This technology aims to not only enhance the workplace experience but also improve customer interactions, contributing to overall happiness.
Additionally, the event provided insights into DEWA's stakeholder happiness plan, a newly updated strategy that focuses on delivering value-added, proactive services tailored to the needs of all stakeholders. This initiative aligns with Dubai's vision of becoming a global leader in AI, leveraging technology to enhance quality of life and strengthen competitiveness across various sectors.
In line with its roadmap for integrating generative AI, DEWA has already implemented several AI-driven projects, including the 'Rammas for You' and 'Rammas at Work' virtual assistants, digital experiences for employees, information security measures, and more. These initiatives are set to significantly improve efficiency and stakeholder satisfaction both in the short and long term, reinforcing DEWA's commitment to innovation and excellence in service delivery.
News Source: Dubai Media Office
