Dubai Electricity and Water Authority (DEWA) underscored its leadership in artificial intelligence during Dubai AI Week, highlighting its pioneering initiatives to enhance energy and water sector efficiencies through advanced AI applications.
At a series of discussion sessions and workshops, DEWA experts detailed the organisation’s growing use of AI agents and computer-based solutions. Central to the presentations were ‘Rammas’, DEWA’s AI-driven virtual employee, and ‘Rammas at Work’, which supports operations across power generation, transmission, distribution, and customer services.
DEWA also spotlighted its early adoption of generative AI technologies, including Microsoft’s Power Platform, 365 Copilot, and Security Copilot. As the first government entity in the UAE to integrate these tools, and among the first utilities globally, DEWA shared insights into its strategies for seamless AI implementation through its digital arm, Moro Hub.
More than 100 students from DEWA Academy engaged in the event’s interactive workshops, gaining hands-on experience with AI applications. Through educational activities and competitions, DEWA reinforced its commitment to nurturing a new generation of innovators ready to drive Dubai’s AI-powered future.
The sessions reflected DEWA’s broader efforts to position itself at the forefront of digital transformation, focusing on operational excellence, customer satisfaction, and future talent development.
News Source: Emirates News Agency
