Dubai Electricity and Water Authority (DEWA) is participating as a Strategic Partner in Dubai AI Week 2025, held under the patronage of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai.
Organised by the Dubai Future Foundation and the Dubai Centre for Artificial Intelligence, the event runs from 21st to 25th April.
DEWA is presenting a series of advanced artificial intelligence (AI) initiatives that support the UAE Strategy for Artificial Intelligence 2031. These efforts are focused on enhancing the efficiency, reliability and sustainability of energy and water services across generation, transmission and distribution networks.
Saeed Mohammed Al Tayer, MD & CEO of DEWA, emphasised the organisation’s commitment to integrating disruptive technologies from the Fourth Industrial Revolution.
“We aim to become the world’s first AI-native utility,”
Al Tayer said, highlighting DEWA’s strategic roadmap and alignment with national ambitions to position the UAE as a global AI leader.
Key projects on display include AI in Distribution Power, a Material Insights Agent, Billing Services AI Specialist, and a Customer Happiness AI system. DEWA is also showcasing internal tools like the Khadamatech Portal for staff, an AI-powered HR agent, and the LinkedIn Learning AI Agent to support employee development.
By embedding AI across operational and service levels, DEWA is advancing digital transformation in the utilities sector while reinforcing Dubai’s status as a hub for smart innovation and sustainable development.
News Source: Emirates News Agency
