Dubai Courts continues to strengthen customer engagement and transparency through its ‘Leaders at Your Service’ initiative, designed to facilitate direct communication between customers and court leadership.
This initiative streamlines judicial and administrative services, ensuring faster procedures and easier access for individuals and institutions.
Abdullah Al Rayes, Director of the Customer Happiness Department, emphasized the initiative’s role in enhancing customer experience and improving service efficiency.
“At Dubai Courts, we are committed to fostering transparency and strengthening communication channels. ‘Leaders at Your Service’ allows customers to interact directly with court leadership, ensuring swift and effective resolution of their inquiries,”
he stated.
The initiative aims to reduce processing time, provide comprehensive responses, and enhance public trust in the judicial system. Al Rayes further highlighted that this service reinforces Dubai’s position as a global hub for justice, by creating an interactive and accessible environment that prioritizes customer satisfaction.
By simplifying procedures and improving service delivery, Dubai Courts continues its mission to offer a seamless, efficient, and responsive judicial experience, aligning with the emirate’s broader vision of excellence in governance.
News Source: Dubai Media Office
