Dubai Municipality has enhanced the platform for all its smart services, including the Unified App at Manara Center. It also includes the tasks of training and supporting customers to obtain the Municipality’s e-services.
The training corner at Manara Center enables the customers to get to know how services are provided and the procedures to complete transactions smoothly and very quickly.
The centre is equipped with modern technologies of visual communication, which allows video chat with qualified Municipality employees, so that they provide comprehensive support to customers, with regard to inquiries, if any, about any service or any programmed procedure for implementation through smart platforms, and the platform is designed in a way that the customer can scan a barcode to know the most requested service data.
The platform has been prepared and equipped with customized services and facilities to suit the needs of People of Determination and senior citizens.
The new platform will contribute to raising competitiveness and sustainability of government services in the Emirate of Dubai, and will enhance the confidence of individuals and institutions in government services.
The platform embodies an added achievement to Dubai Municipality's efforts to encourage customers to take advantage of smart electronic services in line with the directives of Dubai’s wise leadership and its efforts to enhance the UAE’s index of global competitiveness at the level of government services.
News Source: Dubai PR Network
