Here's a guide to using the Philippine mission's online tracker.
Filipino expats in Dubai and the Northern Emirates — who have applied for passport renewal — do not need to call the Philippine Consulate-General (PCG) or secure an online appointment to collect their passports.
In an advisory posted on its official website, the mission said Filipinos just need to go to the PCG website and use the passport renewal tracker (https://dubaipcg.dfa.gov.ph/services/passports/available-for-release) to see if the document is ready for release at the consulate or VFS Global at Wafi Mall.
The PCG added:
“For those whose passport is not yet available more than six weeks after the date of the passport renewal application, please send an email to: passport.releasing@pcgdubai.ae.”
How to use the tracker
The PCG passport tracker is easy to use:
- Open the PCG website
- Use the drop-down menu under ‘services’ and go to passport, then click ‘available for release’
- Enter your last name, first name, and middle name (optional) then press Search
Reminders
Passports should be collected from the site where one applied for the renewal – either at the Philippine Consulate in Al Qusais 3 or VFS Global at Wafi Mall.
Passport release at the Philippine Consulate is from Monday to Friday (except during legal holidays) between 7.30 am and 3.30 pm (Monday-Thursday) and 7.30 am to 12 pm (on Fridays).
VFS Global at Wafi Mall is open Monday to Saturday (except during legal holidays) from 8 am to 8 pm.
Don’t forget the following when claiming the passport:
Authorized representative
Those who cannot personally claim their passports may authorize someone to do so. The representative must present the following requirements:
The PCG reminded that all passports left unclaimed for six months from the date of issuance shall be cancelled, pursuant to Philippine Department Order No. 37-03.
News Source: Khaleej Times
