Emirates Group Security (EGS) has received the prestigious Dubai Quality Gold Award (DQA), the city’s top accolade for excellence, cementing its position as a role model organization that meets and exceeds world-class standards across its business areas, systems and practices.
Under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of UAE and Ruler of Dubai, the Dubai Quality Gold Award was presented during the 26th annual Business Excellence Awards hosted by Dubai’s Department of Economic Development (DED).
Led by a panel of industry experts specialized in niche sectors, recipient organizations of the Dubai Quality Gold Award (DQA) undergo a rigorous assessment of its leadership, strategy, people, partnerships, operations and processes, against the Excellence Framework by the European Foundation for Quality Management (EFQM).
Expert assessors concluded that Emirates Group Security demonstrated continuous improvement as a way of corporate life, and this is reflected in its quantifiable outstanding results and market leadership in promoting the principles of excellence among its customers, suppliers, and business partners.
Dr Abdulla Al Hashimi, Divisional Senior Vice President of Emirates Group Security, said:
“Continuous improvement is the foundation upon which our company is built. We embarked on this journey of excellence when we established our Quality, Compliance and Excellence department 16 years ago, and today’s award is a culmination of years of hard work and dedication of EGS employees. I congratulate everyone in the EGS team. In our pursuit of excellence through the DQA model, we’ve achieved tangible results and delivered value for the business, and that is the real reward.
“We are honored to be recognized with the DQA, and we will not rest on our laurels but continue to strive towards greater heights. Security is an integral part of civil aviation which enables airlines, airports and all aviation eco-system stakeholders to operate smoothly and to flourish. Our aim is to be the market leader in our field, and to create a cohesive education-oriented environment that’s cascaded throughout all the different levels and facets of our organization.”
Reflecting its philosophy that “Security is Everybody’s Business”, Emirates Group Security promotes a culture of excellence and improvement through regular seminars, symposiums, conferences and trainings. It also takes a meticulous, structured approach to advance and enhance its initiatives, procedures and systems, to ensure it is always at the forefront of innovation, and able to deliver steady growth.
Emirates Group Security is a multi-faceted organization that develops and implements security strategies and measures across the Emirates network. It offers a comprehensive range of aviation security services internationally and in the UAE, and helps safeguard customers, employees and company assets against acts of unlawful interference. Through continuous review and workforce training, Emirates Group Security implements international industry protocols to the highest standards, ensuring a safe and secure environment for Emirates airline and other operators.
In a highly specialized market with only a handful of competent organizations globally, Emirates Group Security is a leader in aviation security products, including aviation security education and training.