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Empowering Individuals: How to Apply for Disability and Sanad Cards in Dubai

Empowering Individuals: How to Apply for Disability and Sanad Cards in Dubai
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In the UAE, the government has undertaken significant initiatives to create an inclusive and supportive environment for individuals with disabilities. One such initiative is the provision of disability cards and Sanad cards, aimed at providing essential services and benefits tailored to the needs of disabled individuals. Navigating the application process for these cards is essential for those seeking assistance and support. In this comprehensive guide, we will explore in detail how to apply for disability and Sanad cards in Dubai, including eligibility criteria, required documents, and the multitude of benefits associated with these cards.

Understanding Disabilities in Dubai

Before delving into the application process, it's essential to understand who qualifies as a disabled person in Dubai. In the UAE, individuals with special needs are referred to as "people of determination." This term reflects the country's commitment to empowering individuals with disabilities. Disabilities can be physical, mental, or sensory impairments that hinder a person's ability to perform tasks efficiently.

The categories of disabilities recognized by the government include:

  • Mental illness
  • Auditory issues
  • Visual impairments
  • Physical challenges
  • Autistic spectrum disorders
  • Multiple disabilities
  • Psychological disorders
  • Communication gaps
  • Learning difficulties

What is a Sanad Card?

The Sanad Card, also known as the People of Determination Card, is a digital identification credential issued by the Community Development Authority (CDA) in Dubai, as mandated by Article (12) of Law No. (3) of 2022. This legislation aims to uphold the rights of individuals with disabilities within the Emirate of Dubai.

The Sanad Card serves as a vital tool in officially recognizing and empowering People of Determination, ensuring their access to a myriad of services, facilities, and benefits offered by both governmental and private entities. Moreover, it plays a pivotal role in establishing a comprehensive database of People of Determination residing in Dubai, facilitating tailored assistance and support as needed.

The card is also a part of the "My Community" and "A City for Everyone" initiative by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai.

Eligibility Criteria for Sanad Card

To be eligible for a Sanad Card, individuals must meet specific criteria, including:

  • UAE nationals residing in Dubai with disabilities
  • Residents of Dubai with various disabilities
  • Tourists visiting Dubai from foreign countries (temporary cards issued for the duration of their stay)

Required Documents

The documents required for obtaining a Sanad Card vary depending on nationality and residency status:

For UAE Nationals:

​DocumentsEligible category
​• A copy of the Emirates ID card issued by the Emirates Identity Authority
• A copy of the passport (provided that the expiration period of the passport is not less than 6 months).
• A copy of the family book of the Emirate of Dubai.
• A clear, recent personal photo - size (4*5 cm)
• A copy of the medical report issued by a diagnostic body accredited by the Medical Committee in the Emirate of Dubai confirming the existence of the disability and showing the details of the disability, including the type and classification of the disability.
• An electronic copy of the People of Determination card issued by the Ministry of Community Development. (If any).
• Proof of residence in Dubai.
​Citizens holding a Dubai passport

Category: A
Duration: 5 years



​• A valid national ID card 
• Or an electronic copy of the valid decree certificate in the event that the national ID expires and is unable to renew
• An electronic copy of a medical report issued by an accredited diagnostic authority in the country confirming the presence of the disability and showing the details of the disability, including the type  and classification of the disability. 
• An electronic copy of the People of Determination card issued by the Ministry of Community Development. (If any).
• An electronic copy of a recent, high-quality personal photo - size (4*5 cm) 
• Proof of residence in the Emirate of Dubai
​Decree holders

Category: B                
Duration: 5 year

For Foreign Nationals (Non-Emirati Residents):

• A copy of a valid national ID card 
• A copy of the passport (provided that the expiration period of the passport is not less than 6 days 
Months ) 
• A copy of the residency permit - Dubai version (provided that the residency expiration period is not less than 6 months)
• An electronic copy of the People of Determination card issued by the Ministry of Community Development. (If any).
• A clear, recent personal photo - size (4*5 cm)
• A copy of the medical report issued by a diagnostic body accredited by the Medical Committee in the Emirate of Dubai confirming the existence of the disability and showing the details of the disability, including the type and classification of the disability.
• Proof of residence in Dubai.
​Non-citizens with Dubai residency 
 
Category: D                 
Duration: two year

For Visitors:

• An electronic copy of the visit visa - Dubai version 
• An electronic copy of the passport (provided that the passport expiration period is not less than 6 months)  
• An electronic copy of a medical report approved by the home country / or a disability card approved by the home country
• An electronic copy of proof of residence in the Emirate of Dubai 
• A recent, high-quality personal photo - size (4*5 cm) 
Tourists

Category: E  

Validity of the card: depends on the duration of the visit

Application Process

The application process for a Sanad Card involves submitting the required documents to the Community Development Authority (CDA) in Dubai. The processing time for issuing a new card is 1-2 working days, while renewals are processed within 1-2 days.

Points to be noted:

  • The type of disability is classified by the medical committee based on the medical report.
  • Application is made through the Sanad Communication Application (CDA SANAD RELAY) for the category of hearing disabilities
  • .The service request will not be accepted if the required documents are not completed.
  • If additional documents are requested after submitting the application and they are not provided after a period of two weeks from the date of the request, the service request will be canceled.
  • The Community Development Authority has the right to request any additional document it deems appropriate to complete the procedures of the submitted application.
  • Receipt of the application does not in any way mean approval to grant the service by the Authority.

Benefits of Sanad Card Holders

Sanad Card holders are entitled to a wide range of benefits and discounts across various services and facilities in Dubai. Some of the key benefits include:

  • Discounts on municipality services, including organic fertilizer purchase and cattle services
  • Assistance with technical reports for building maintenance
  • Discounts on Dubai Taxi services
  • Discounts on driving license fees and vehicle registration
  • Exemption from public transport fees
  • Discounts on healthcare services, including consultations, therapy sessions, and medical equipment
  • Discounts on recreational activities, dining, and shopping

If you have additional queries regarding how to apply for a disability card in Dubai?

You may contact the relevant administrations at the toll-free number mentioned

Contact: 8002121
Smart app: CDADUBAI
Sanad application for visual communication: CDA SANAD RELAY

Working hours are 07:30 am – 03:30 pm (Monday to Friday)  07:30 am – 12:00 pm

The Sanad Card plays a crucial role in promoting accessibility and inclusivity for people with disabilities in Dubai. Providing exclusive benefits and discounts enhances the quality of life for individuals facing various challenges. Through streamlined application processes and extensive support services, the government of Dubai reaffirms its commitment to empowering people of determination and building a more inclusive society.

Frequently Asked Questions (FAQs)

Are there any age restrictions for applying for a Sanad Card?

  • There are no specific age restrictions for applying for a Sanad Card. Both children and adults with disabilities can apply.

Can a family member or legal guardian apply for a Sanad Card on behalf of a person of determination?

  • Yes, family members or legal guardians can apply for a Sanad Card on behalf of individuals who are unable to apply themselves due to their disability.

What happens if my Sanad Card is lost, damaged, or stolen? How can I request a replacement?

  • If your Sanad Card is lost, damaged, or stolen, you can request a replacement by contacting the Community Development Authority (CDA) in Dubai. They will guide you through the process of obtaining a new card.

Do Sanad Card holders have access to any specialized employment or vocational training programs?

  • Yes, Sanad Card holders may have access to specialized employment or vocational training programs aimed at enhancing their skills and employment opportunities.

Are there any limitations or restrictions on the use of discounts or benefits provided through the Sanad Card?

  • The discounts and benefits provided through the Sanad Card are generally applicable to specified products and services. However, it's essential to review the terms and conditions associated with each benefit to ensure eligibility and compliance.

Can individuals with temporary disabilities or injuries apply for a Sanad Card, or is it exclusively for permanent disabilities?

  • The Sanad Card is primarily intended for individuals with permanent disabilities. However, individuals with temporary disabilities or injuries may be eligible for specific benefits or support services on a case-by-case basis.

Are there any annual reviews or reassessments required to maintain eligibility for the Sanad Card, particularly for individuals with temporary disabilities?

  • Sanad Card holders with temporary disabilities may undergo periodic reviews or reassessments to determine their ongoing eligibility for benefits and support services.

Are there any provisions for individuals who require additional assistance or accommodations during the Sanad Card application process due to communication or accessibility barriers?

  • Yes, the government provides additional assistance and accommodations for individuals who require support during the Sanad Card application process due to communication or accessibility barriers. This ensures that everyone has equal access to the program.

Can individuals with dual citizenship or residency status in Dubai and another country still apply for a Sanad Card?

  • Individuals with dual citizenship or residency status in Dubai and another country may still apply for a Sanad Card if they meet the eligibility criteria. However, they may need to provide additional documentation to demonstrate their residency status in Dubai.

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