marhaba, a leading global airport hospitality brand, has partnered with SEA Milan Airports to take passenger experience to a new level at Northern Italy’s largest international airport.
marhaba now offers its globally renowned Meet & Greet services to help travellers enjoy a safe, seamless and memorable journey at Milano Malpensa.
Both arriving and departing passengers can take advantage of marhaba's signature Meet & Greet services in Milan. marhaba's dedicated agents provide a warm welcome to customers and escort them through the airport formalities right up until the arrival area or the departure gate. SEA Milan Airports also provides personalised services to marhaba customers, including security Fast Track. In addition, ‘Gold’ services include access to the airport’s departure lounge.
marhaba’s airport hospitality services are expected to be increasingly popular among both business and leisure travellers, further strengthening Milano Malpensa’s offering and position as a prominent international airport in Milan, a global hub for trade shows, conferences and events.
Shahab Al Awadhi, Head of marhaba Global, said:
“We are proud to be partnering with the SEA Group to take the airport experience to new heights at Milano Malpensa airport. This long-term partnership brings together two leading organisations with a shared goal of elevating the airport experience. We will work closely together to consistently provide passengers with unparalleled comfort, convenience and quality throughout their journey. We look forward to contributing to Malpensa airport’s continued growth.”
Luigi Battuello, Executive Vice President Commercial Non-Aviation of SEA Milan Airports, added:
"Milano Malpensa is enriched with an innovative "Meet & Greet" service dedicated to high-end passengers. The new partnership with marhaba, an international company with the highest experience in the sector, will offer a double choice in Malpensa airport. The personalised assistance services are available to intercontinental passengers, both arriving and departing. This prestigious partnership confirms the effort of SEA, the Company, who manages Milano Linate and Milano Malpensa airports, to aim the utmost customer satisfaction according to the highest international standards, by combining SEA’s lounges’ hospitality with a wide range of personalised assistance."
marhaba, which means 'welcome' in Arabic, was launched in the UAE to help passengers arriving in or departing from Dubai International airport. The popularity of Meet & Greet services has grown exponentially in line with Dubai's growth as a major international travel hub, and marhaba has continually expanded its product offering with a growing list of services and extra options designed to make the passenger airport experience as comfortable as possible.
In recent years marhaba has significantly expanded its network to provide world-class hospitality and deliver a safe and memorable airport experience for more travellers globally. It currently operates 18 airport lounges in seven countries, including the UAE, Australia, Switzerland, Pakistan, Singapore, Zanzibar (Tanzania) and the Philippines, offering guests a consistent brand and service experience at each airport. Besides Italy, in the UAE, Zanzibar (Tanzania), Australia, Switzerland, the Netherlands and the Philippines passengers can further enhance their journey by booking marhaba’s signature Meet & Greet services.
Travellers can relax and refresh before boarding their flight at marhaba lounges by presenting eligible credit cards or other lounge access programs, or with purchase upon entry. In addition to marhaba’s products, customers can also book access to over 400 lounges and Meet & Greet services provided by the brand’s global partners on www.marhabaservices.com.
The marhaba brand is part of dnata, one of the world’s largest air services providers. A trusted partner or over 300 airline customers, dnata offers ground handling, cargo, travel, catering and retail services in more than 30 countries.
News Source: Dubai Media Office
