PayPal has officially opened its first regional headquarters for the Middle East and Africa in Dubai, marking a major milestone in the company’s global expansion.
The new hub, located in Dubai Internet City, reinforces PayPal’s commitment to enhancing digital commerce in the region and enabling broader access to the global economy.
The move will give businesses—large and small—access to seamless payment solutions, advanced security, and international payment networks to help them scale across borders. The announcement was made during the Dubai AI Festival 2025 by Suzan Kereere, President of Global Markets at PayPal.
“PayPal is uniquely positioned to bridge the gap between consumers and businesses for cross-border commerce,”
Kereere said.
“With over 430 million customers globally, we aim to empower businesses in the Middle East and Africa to reach new markets, while helping local consumers shop globally with confidence.”
Kereere also highlighted PayPal’s focus on innovation, including AI-driven tools like smart wallets and agentic commerce. “As AI reshapes how we shop and pay, we’re building the next generation of shopping experiences,” she added.
Otto Williams, PayPal’s SVP and General Manager for the region, emphasized the company’s strategic collaborations with banks, fintechs, telecoms, and commerce players.
“With our new hub in Dubai, we’re not only serving major enterprises but also equipping SMEs with the tools to compete and grow globally,”
he said.
The Dubai hub follows a wave of recent PayPal deals in the region and is expected to play a critical role in accelerating digital inclusion and economic growth across Middle East and Africa.
News Source: Emirates News Agency
