Roads and Transport Authority (RTA) announced revised service timings of its services during the period from Thursday 31st December, 2020 to Saturday 2nd January, 2021. The revised service timing cover customer happiness centres, paid parking zones, public buses, Dubai Metro & Tram, marine transport means, and service provider centres (technical testing of vehicles).
The Service Provider Centres will close at 04:30 pm on Thursday 31st December, 2020 and resume normal business on Saturday 2nd January, 2021. Customer Happiness Centres will close from Thursday 31st December, 2020 to Saturday 2nd January, 2021 and reopen on Sunday 3rd January 2021. The Smart Customer Happiness Centres at Umm Al Ramool, Deira, Al-Barsha, Al Manara and RTA Head Office will continue operation 24/7 hours as usual.
Dubai Metro service hours will be as follows:
On Thursday 31st December 2020, the Red Line will operate from 05:00 am to 12:00 (midnight), and on Friday 1st January 2021 from 12:00 (midnight) to 01:00 am (of the following day). On Thursday 31st December 2020, the Green Line will operate from 05:30 am to 12:00 (midnight), and on Friday 1st January 2021 from 12:00 (midnight) to 01:00 am (of the following day). On Thursday 31st December 2020, the Dubai Tram will operate from 06:00 am to 12:00 (midnight), and on Friday 1st January 2021 from 12:00 (midnight) to 01:00 am (of the following day).
The Public Buses (Dubai Bus) will operate from Friday 1st January 2021 as follows:
Main Stations (including Gold Souq Station) will operate from 05:32 am to 12:59 am (past midnight). Al-Ghubaiba Station from 04:43 am to 12:29 am (past midnight). Sub-stations (including Satwa Station) will start from 05:04 am to 11:29 pm except for Route C01 which will be operating around-the-clock. Al-Qusais Station from 05:00 am to 12:08 am (past midnight). Al Quoz Industrial Station from 05:30 am to 11:35 pm, and Jebel Ali Station from 05:40 am to 12:51 am (past midnight). The Metro Link Bus Service at Rashidiya, Mall of the Emirates, Ibn Battuta, Dubai Mall/Burj Khalifa, Abu Hail, and Etisalat will be in service from 05:00 am to 01:10 am (of the following day). (Note: The timing of all Metro Link services is synchronised with the metro timetables.
The Inter-city Bus and Commercial Coaches will be operating on Friday 1st January, 2021 as follows:
Subsidiary stations, such as the Union Square, from 05:00 am to 11:55 pm, Etisalat Metro Station from 10:00 am to 09:51 pm, and Abu Hail Metro Station from 11:40 am to 10:47 pm. The timing of External Stations will be as follows: Jubail at Sharjah from 05:30 am to 11:55 pm, Hatta from 06:29 am to 10:41 pm, and Ajman from 06:00 am to 11:30 pm.
The Marine Transport will operate on Thursday 31st December 2020 as follows:
The Water Bus will operate at Marina Stations (Marina Mall, Marina Walk, Marina Terrace, Marina Promenade) from 10:00 am up to 08:00 pm. On Friday, 1st January 2021, the Water Bus will operate from the same stations from 12:00 (midday) to 12:00 (midnight).
The Traditional Abra will operate on Thursday 31st December 2020 as follows:
(Dubai Old Souq - Baniyas) from 07:00 am to 08:00 pm, (Dubai Old Souq-Al Fahidi- Al Sabkha) from 08:00 am to 08:00 pm, (Al Seef-Baniyas) Stations from 07:00 am to 08:00 pm, and (Jadaf-Dubai Festival Mall) from 07:00 am to 08:00 pm. The Electric Abra will operate at the Global Village from 04:00 pm to 11:00 pm.
The timing of traditional abra on Friday 1st January 2021 will be as follows:
(Dubai Old Souq - Baniyas) from 10:00 am to 01:00 (of the following day), (Deira Old Souq -Al Fahidi-Al Sabkha) from 10:00 am to 12:00 (midnight), (Al Seef-Baniyas) from 10:00 am to 01:00 (of the following day). Sheikh Zayed Road Station and Dubai Creek Stations (both directions) from 04:00 pm to 11:00 pm, and (Jadaf- Dubai Festival Mall) from 10:00 am to 12:00 (midnight). Electric Abra will operate at Burj Khalifa from 06:00 pm to 11:00 pm and at the Global Village from 04:00 pm to 11:00 pm.
The Ferry will run service on Thursday 31st December 2020 as follows:
(Al Ghubaiba-Dubai Water Canal-Dubai Marina Mall): at 11.00 am and 01:00 pm. On Friday 1st January 2021, the same stations will operate from 01:00 pm to 06:30 pm, whereas (Dubai Marina Mall and Al Ghubaiba Stations will operate in both directions from 03:00 pm to 05:00 pm.
On Friday, 1st January 2021, all public parking areas in Dubai, except for multi-level parking terminals, will be for free, and the fees will be reactivated on Saturday 2nd January 2021.
