RTA & Dubai Police expand the scope of Traffic Incidents Management Unit

RTA & Dubai Police expand the scope of Traffic Incidents Management Unit

Dubai’s Roads and Transport Authority (RTA), in collaboration with the General HQ of Dubai Police, has expanded the scope of the Traffic Incidents Management Initiative to include 15 highways and key streets in Dubai extending 425 km over the next three years.

The step follows the huge success of the trial operation of the initiative, which contributed to reducing secondary injury-related accidents, improving traffic flow and considerably speeding up the clearance of vehicles affected by accidents in line with top international practices.

His Excellency Mattar Al Tayer, Director General, Chairman of the Board of Executive Directors of the Roads and Transport Authority, said:

“The Traffic Incidents Management scheme is undertaken by RTA in collaboration with the GHQ of Dubai Police, Dubai Municipality, Traffic Prosecution, Civil Defence Directorate, and the Dubai Corporation for Ambulance Services. It aims to ensure rapid intervention to remove vehicles involved in minor traffic accidents or breaking down on roads, ease the traffic congestion, streamline the traffic at accident sites, and cut the time of clearing vehicles involved in accidents. It also avoids the triggering of secondary accidents as a result of sudden congestion, and supports Dubai Police in managing traffic and providing alternative routes during severe accidents.”


“The first phase of the project will start in the second half of this year. It covers seven streets, namely: Sheikh Zayed Road, Sheikh Rashid Street, Al Ittihad Road, Al Khail Road (first phase), Dubai-Al Ain Road, Al Yalayes Street, Sheikh Mohammed bin Zayed Road, Al Rabat Street, and the Airport Road. Phase 2, which will start in 2023, covers four roads: Al Khail Road (second phase), Emirates Road, Jebel Ali-Lehbab Road and Sheikh Zayed bin Hamdan Al Nahyan Street. The third phase, which will start in 2024, also covers four roads: Dubai-Hatta Road, Umm Suqeim Street, Expo Road, and Hessa Street. The selection of roads was based on several criteria such as the intensity of traffic, especially during peak hours, and the high number of accidents and broken vehicles on the roads,” explained Al Tayer.

Rapid Intervention

“We have identified several central points for positioning rapid intervention vehicles on highways and key roads to ensure the arrival of vehicles to the site of incidents on these roads within 10 minutes. The Traffic Incidents Management Unit will cater to the broken vehicles and the rapid management of traffic incident sites. It will handle minor incidents that do not require the attendance of police officers, clear vehicles involved in accidents or broken down and restore traffic to normal. The unit will also assess the damage inflicted on the infrastructure as a result of incidents, compile reports, make traffic diversions at the incident site and the surrounding roads network, and assist road users. It will also support the Dubai Police during severe accidents, protect parked vehicles, and provide traffic support during events,” elaborated Al Tayer.

He concluded that the Traffic Incidents Management service will be of great benefit to motorists in Dubai in terms of safety and saving time by reducing the negative impact of the journey time caused by traffic incidents.

Strategic Partnership

His Excellency Lieutenant-General Abdullah Khalifa Al Marri, Commander-in-Chief of Dubai Police, said,

“Operating the Traffic Incidents Management in Dubai follows the strategic partnership between Dubai Police and the Roads and Transport Authority, which is aims at establishing a solid and an integrated structure that supports the future visions of the Emirate. Dubai Police will investigate serious accidents, injury-related accidents, and traffic violations. It will provide judicial support for the Traffic Incidents Management Unit, monitor traffic cameras, and undertake rescue operations during traffic accidents, among others. RTA will provide technical and financial support for the scheme and address the traffic diversions, the timing of traffic signals, electronic messaging signs, tactical traffic diversions, traffic monitoring and response plans, on-site camera monitoring, and prepare the infrastructure for test sites.”

Al Marri expressed his delight with this cooperation aimed at supporting the achievement of the strategic objectives of Dubai to become a safe, stable city in which the core development ingredients of preserving lives and properties are fully catered to.

News Source: Dubai Media Office

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