The Federal Authority for Identity, Citizenship, Customs and Ports Security has announced that travellers unable to leave the UAE due to recent flight disruptions will be exempt from fines for delayed departures.
The move comes after exceptional regional circumstances forced temporary airspace closures and the suspension of several flights.
According to the Authority, the exemption covers individuals who could not depart the country because of these disruptions. This includes visitors holding visit or tourist visas, people with exit permits, and residents who had already cancelled their residency permits in preparation for departure.
The waiver applies to fines incurred on or after 28 February 2026. Officials said the decision ensures affected individuals can regularise their legal status without facing financial penalties caused by circumstances beyond their control.
Authorities explained that the measure was introduced after flight suspensions and rescheduling prevented many travellers from leaving the country as planned. The decision reflects the UAE’s humanitarian approach to managing emergency situations and supporting visitors facing unexpected travel disruptions.
The Authority also confirmed that specialised teams remain active at airports and customer service centres across the country. Working under emergency and business continuity plans, the teams are coordinating with relevant authorities to assist passengers affected by delayed or rescheduled flights and help resolve their cases quickly.
Officials added that the UAE remains committed to supporting travellers during exceptional circumstances while maintaining efficient services. Affected individuals are advised to follow official announcements for further updates and regulatory guidance.
News Source: Emirates News Agency
