The General Pension and Social Security Authority (GPSSA) is showcasing its interactive dashboard, a component of GPSSA’s digital transformation plan which aims to create an accurate and detailed customer database.
Speaking about the initiative at GITEX Technology Week 2022, Hind Al Suwaidi, Head of the Benefits Management Department at GPSSA, said,
“This innovative project kick-starts the Authority’s journey to build modern and sophisticated systems that support the introduction of new digital platforms, allowing customers to complete services through systems that use latest technology such as Artificial Intelligence and other innovations.”
Al Suwaidi added,
“The significance of such data lies not only in managing operations related to pension services, but in enhancing the transparency and agility in the Authority’s operations, thereby allowing them to continuously improve services and maintain sustainable resources.”
She further stated,
“The technology utilised in the dashboard supports detection of patterns to analyse customer data, while providing future orientation that results in building a leading and sustainable pension system in par with the highest international standards.”
News Source: Emirates News Agency
