ADNOC introduces AI-enabled ‘Fill & Go’ service

ADNOC introduces AI-enabled ‘Fill & Go’ service

New Fill & Go service recognizes registered vehicles entering the service station and refueling is done using saved data.

Adnoc has introduced a personalized fuelling service where AI-assisted technology will recognize the vehicle and utilize the customers’ fuelling preferences to ease the service.

Adnoc Distribution announced the introduction of its Fill & Go service, becoming the region’s first fuel distributor to introduce this innovative technology. The service utilizes the latest innovations in computer vision technologies, comprising machine learning models allowing computers to recognize vehicles and respond by offering a hyper-personalized fuelling experience.

Once a vehicle is registered on the Adnoc Distribution app, customers can simply enter an Adnoc station that supports the new service, where smart cameras will automatically identify the vehicle. At the pump, the customer’s stored data is used to automatically initiate the refueling process based on the preferred fuel type and spending amount, offering a faster and smoother refueling experience. Customers are informed by a digital screen when the fuelling is completed. There are also personalized offers at Adnoc Oasis stores for registered customers.

The Adnoc Fill & Go service has been launched at three service stations — Sheikh Zayed Road in Dubai, Corniche Road, and Al Khalidiya service stations in Abu Dhabi. The company announced that it has plans to roll it out the service across key locations nationwide.

“Adnoc Fill & Go embodies our vision of leveraging cutting-edge technologies to completely revolutionize and accelerate the fuelling experience. Aligning with the UAE Innovation Month, this development is a testament to our ongoing commitment to bringing innovative ideas to life as we create rewarding journeys for our customers,”

said Bader Saeed Al Lamki, CEO, of Adnoc Distribution.

News Source: Khaleej Times

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