All about Tadbeer Service Centre: Hiring workers, Salary & More

Managing a household can be a daunting task, especially without reliable domestic help. Finding a trustworthy maid, an experienced cook, a dependable babysitter, and a competent driver can be overwhelming. This is where Tadbeer Service Centres come into play.

Licensed by the Ministry of Human Resources & Emiratisation (MoHRE), Tadbeer Service Centres offer a comprehensive solution to recruit and employ domestic workers across 19 essential categories. These categories include nannies, housekeepers, caretakers, and drivers. Tadbeer ensures a streamlined and reliable process, providing peace of mind and efficiency to households.

This article covers the various aspects of Tadbeer Service Centres, including the hiring process, salary structures, and more, offering a complete guide to managing your household needs with ease and confidence.

What is Tadbeer?

Tadbeer, meaning planning or arrangement, refers to a government-approved service facilitating the ethical and fair recruitment of domestic workers in the UAE. The system is designed to ensure transparency and protect the rights of both employers and employees. It provides a streamlined process for hiring workers, aligning their skill sets with the specific needs of families.

What is the Tadbeer Service Centre?

Tadbeer Service Centres are licensed franchises operating under the MoHRE, specializing in the recruitment, training, and placement of domestic workers. These centres manage all aspects of employment, from the legal paperwork to the worker's arrival and integration into the household.

They provide a range of services, including:

Recruitment and placement: Matching families with the right domestic workers based on their requirements.
On-demand labour supply: Offering both full-time and part-time workers.
Visa services: Handling entry permits, visa renewals, and cancellations.
Sponsorship transfers: Facilitating the change of sponsorships when needed.
Medical checks and health insurance: Ensuring workers are medically fit and insured.
Training and orientation: Preparing workers for their roles and familiarizing them with UAE customs.
Conflict resolution: Providing mediation services in case of disputes between employers and workers.

Why Choose Tadbeer?

Choosing Tadbeer provides several advantages. The centers operate under strict governmental guidelines, ensuring a legal and ethical hiring process. This protects families from legal issues and guarantees the well-being and rights of domestic workers. Tadbeer ensures that workers receive fair treatment, including guaranteed salaries, proper accommodation, and adherence to employment laws. This transparent system minimizes risks for employers and provides peace of mind.

Types of Domestic Workers Available

Tadbeer offers a wide range of domestic workers to meet various household needs. The 19 categories include:

Maids
Nannies
Housekeepers
Cooks
Drivers
Private nurses
Caretakers
Gardeners
Security guards
Private coaches
Private PROs
Household caretakers
Parking valet workers
Household shepherds
Family chauffeurs
Domestic labourers
Private agriculture engineers
Private sailors
Household horse groomers

How Does Tadbeer Work?

The process of hiring through Tadbeer is straightforward and involves several well-defined steps:

Step 1: Initial Inquiry and Application:

Families can inquire about services via phone (04-706-0100) or online through the booking portal. Alternatively, they can visit the Tadbeer Center located beside EQUITI Metro Station, managed by the Housekeeping Co.
At the center, the customer services team assists families in understanding all available services, including full-time live-in arrangements and the necessary paperwork for sponsoring a nanny or maid.

Step 2: Profile Matching and Interviews:

After submitting an application and specifying requirements, such as the type of worker needed and specific skills, Tadbeer matches available candidates with the family's needs.
The center shares profiles of suitable candidates, and interviews are scheduled with the shortlisted candidates at the Tadbeer centre.
Tadbeer facilitates the interview process and ensures a suitable match. If interviews do not go well, the center will continue to provide alternative candidates until a satisfactory match is found.

Step 3: Selection and Contract Finalization:

Once a candidate is selected, a contract is drafted. This contract outlines the terms of employment, including salary, working hours, and other conditions. It also ensures that the rights of the workers are protected, including their entitlement to a weekly day of rest and fair treatment.
The contract process is handled by Tadbeer, which also manages all associated payments and paperwork.

Step 4: Onboarding and Support:

Tadbeer provides a 30-day settling-in program for full-time live-in workers to ensure a smooth transition into the household. This includes training on household management and orientation to UAE customs.
The center also offers ongoing support, including conflict resolution services, to address any issues that may arise during the employment period.

Tadbeer Packages

Tadbeer offers several packages tailored to different needs and budgets:

Full-Time Live-In Package:

This package is ideal for families needing constant support. It includes live-in maids, nannies, housekeepers, drivers, and caregivers. The starting salary for these workers begins at AED 2,500 per month.

The package includes a flexible contract with no government paperwork required. Tadbeer offers free replacements if the worker does not meet the family's expectations.

The cost for a full-time live-in worker varies depending on the length of the contract. For example,

a half-day (4-hour) service costs AED 120
a daily (8-hour) service costs AED 200
the weekly cost is AED 1,120, and
the monthly cost is AED 3,500.
For six months, the rate is AED 3,250 per month, and
for 12 months, it is AED 3,000 per month.

Temporary Placement Package:

For families needing short-term help, this package offers a 6-month company sponsorship with the option to transition to family sponsorship. This arrangement allows for temporary hiring with the flexibility to extend the contract.

The monthly fees vary based on the worker's nationality. For example,

workers from the Philippines and Indonesia are available for AED 2,500 per month, while
from Sri Lanka cost AED 2,300 per month,
from Nepal, India, Bangladesh, and Kenya cost AED 2,250 per month, and
those from Ethiopia and Uganda cost AED 2,300 per month.

This package covers government fees, return tickets, end-of-service benefits, and the basic salary.

Recruitment Package:

This package focuses on hiring workers from different source countries, offering a fair and ethical recruitment process. The recruitment package guarantees employment for 180 days under family sponsorship.

The cost of recruitment depends on the worker's nationality. For example,

hiring workers from the Philippines or India costs AED 12,000,
from Indonesia or Sri Lanka cost AED 15,000
from Nepal cost AED 14,500, Bangladesh AED 7,000,
Kenya and Uganda AED 6,500, and
Ethiopia AED 5,000.

These fees are subject to change every six months based on ministry regulations.

Flexible Contract Package:

Suitable for families needing part-time services, this package offers the flexibility to hire workers on an hourly, daily, weekly, or monthly basis.

The rates are competitive, with

a half-day service costing AED 120
a full-day service costing AED 200
the weekly rate is AED 1,120, and
the monthly rate is AED 3,500

Domestic Worker Visa Services

Tadbeer offers a seamless process for handling all aspects of domestic worker visas. They assist in obtaining entry permits for workers from outside the UAE and manage status changes for those already in the country. Tadbeer also handles the issuance of Emirates IDs and medical insurance, ensuring legal compliance and coverage.

The centre takes care of residency visa applications, including proper stamping on workers' passports, and manages both visa renewals and cancellations. For expatriate families, Tadbeer provides a 2-year domestic worker visa package starting at AED 8,500, including benefits like free pediatric first aid training and a 30-day settling-in program, with no additional renewal fees. This makes it a cost-effective and comprehensive solution.

Value Added Services by Tadbeer

Tadbeer goes beyond basic services, offering several value-added services to enhance the experience for both employers and workers:

Door-to-Door Visa Service:

Tadbeer offers a VIP service for processing maid visas. A representative collects the required documents from the sponsor's location, processes the visa, and delivers it back, eliminating the need for the sponsor to visit the Tadbeer center. This service includes all aspects of visa processing, from entry permit applications to medical typing and health card insurance.

Family Liaison Officer (PRO) Package:

Tadbeer provides a dedicated PRO service, offering full assistance and guidance throughout the sponsorship process. This includes document collection and drop-off, entry/employment permit applications, medical typing, health card insurance, employment contract and Emirates ID typing, and residence visa application and stamping. The PRO service ensures that all legal requirements are met, and the process is as smooth as possible.

Tadbeer Service Centres offer a comprehensive and regulated solution for hiring domestic workers in the UAE. With a range of packages, transparent processes, and a commitment to the welfare of workers, Tadbeer ensures that families receive reliable and ethical domestic help.

If you're looking for a full-time live-in maid or a part-time nanny, Tadbeer offers the ideal solution for all your household needs in the UAE.