In Dubai, more and more people are using public transportation as the city grows quickly. Buses run by the Roads and Transport Authority (RTA) are a big part of this. They help people get around the city easily, reaching many streets and neighborhoods.
The buses and stations are modern and convenient, thanks to advanced technology. However, passengers need to follow the rules. Breaking them can lead to fines.
Here is a complete list of violations on RTA buses that could result in fines of up to Dh500.
| Violation Description | Fine in dirham |
| Using public transport modes, facilities and services or entering / exiting fare zones without paying the due fare. | Dh200 |
| Failure to present a nol Card upon request. | Dh200 |
| Using a third party card | Dh200 |
| Using an expired card. | Dh200 |
| Using a fake card. | Dh200 |
| Destroying, sabotaging or tampering with the systems, tools or seats of the public transport modes. | Dh200 |
| Spitting, littering, doing any act that may contaminate public transport modes, facilities and services. | Dh100 |
| Causing inconvenience to users of public transport modes, facilities and services in any way whatever. | Dh200 |
| Smoking inside public transport modes, facilities and services. | Dh200 |
| Taking hazardous materials inside public transport modes, facilities and services including weapons, sharp materials or inflammable. | Dh200 |
| Taking alcohol inside public transport modes, facilities and services. | Dh200 |
| Selling goods and commodities inside public transport modes, facilities and services or promoting the same through any type of advertisement or propaganda. | Dh200 |
| Opening public buses’ door or leaving it open during the movement between stations or during parking. | Dh100 |
| or sitting in places allocated for specific people inside the bus. (ex. female areas). | Dh100 |
| Carrying or using materials or equipment which may annoy other passengers or may endanger their safety. | Dh100 |
| Eating and drinking in a prohibited places. | Dh100 |
| Standing or sitting on part of public transport modes, facilities and services that is not allocated for passengers use. | Dh100 |
| Sleeping in passengers bus shelters or in undesignated places. | Dh300 |
| Acting in a way that may cause public transport driver to lose attention or obstructing his vision while driving. | Dh200 |
| Selling Nol cards without prior permit from the RTA | Dh500 |
| Using an invalid card. | Dh500 |
Here are the ways to pay fines for violations on public transport with the RTA:
- Pay the fine directly to the inspector who issued it on the spot. When fined, you'll receive a notification from the Road and Transport Authority (RTA) specifying the amount.
- Use the dedicated portal on the RTA website to pay fines online.
- Visit RTA Customer Happiness Centres located around the city to pay fines in person. You'll need the fine number provided by the RTA at the time of issuing.
- For bus passengers, fines can be paid through self-service machines.
If you believe you've been unfairly fined, you can dispute it with the RTA. Here's how:
- Gather all necessary documents including the fine number from the notification, fine payment receipt, a letter with the bank account number, and Emirates ID.
- Dispute your fine through the RTA website for bus fines within 30 days of receiving the fine.
- Visit the RTA website and upload the required documents.
- You'll receive an SMS from RTA with your case number and expected response date.
- Once your case is decided, you'll receive a notification from RTA informing you whether your appeal was accepted or rejected. If accepted, the fine amount will be refunded to your account.
News Source: Khaleej Times
