Dubai: Here's How to Calculate Your Utility Bills Ahead

Dubai: Here's How to Calculate Your Utility Bills Ahead

Unsure how much to budget for utilities each month? Concerned about predicting bills accurately? Dubai Electricity and Water Authority's (DEWA) tariff calculator helps estimate electricity and water costs based on your consumption and tariff type.

Access this service via the official website or smart application. This guide covers accessing the calculator, interpreting consumption measurements, and verifying your levels with DEWA.

How to Calculate the Tariff?

  • Visit the DEWA website or smart app.
  • Click on the menu icon (three stacked lines).
  • Navigate to 'Billing' under the consumer section.
  • Find 'Tariff calculator' under 'Billing' on the app (under 'View all services').
  • Select your tariff type: commercial, industrial, or residential.
  • Enter your electricity usage in kilowatt hours.
  • Enter your water usage in imperial gallons.

How to Calculate the Usage?

Measure your water usage in imperial gallons (IG) and electricity in kilowatt hours (kWh).

An imperial gallon equals about 4.5 liters (l). Estimate your water consumption by totaling the amount used in daily activities like bathing, drinking, cooking, and washing.

A kilowatt hour (kWh) represents the energy used by a 1,000-watt appliance running for one hour. For instance, a 500-watt device running for two hours equals 1 kWh.

Calculate kWh by knowing your appliances' wattage and how long they operate.

What if my electricity bills exceed what I actually use?

If you notice an unexpected increase in your bills, DEWA offers a service to check your consumption levels. You can use this tool to confirm whether your meters are functioning correctly and providing accurate readings.

To access this service:

  1. Visit the DEWA website or use the smart app.
  2. Navigate to 'Consumption Management' in the main menu and select 'Request for consumption verification - electricity/water'.
  3. Start the service and log in with your DEWA ID or UAE Pass. Create a new account if you're not already registered.
  4. You can choose to verify consumption on your own, request a call from a DEWA agent, or schedule an onsite visit by the DEWA team.
  5. Track your request through SMS or email updates.

Self-verification or scheduling a call with a DEWA agent is free of charge. If you opt for an onsite visit, a service fee of Dh30 or Dh75 (depending on the meter type, if not faulty) will apply.

For water meter accuracy verification, DEWA may test it in their lab and install a new meter for continuous service, as per their official website.

News Source: Khaleej Times

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