DFWAC launches WhatsApp service

The Dubai Foundation for Women and Children (DFWAC) has launched a WhatsApp channel to receive reports of violence as well as requests for psychiatric, social, or legal advice. The new service, which aims to upgrade the foundation’s services, facilitate and speed up the provision of services, can be obtained by texting the foundation on WhatsApp through the hotline number 971800111.

The foundation stressed that the new service comes in line with its keenness to diversify communication channels with customers and target audiences, promote its smart services, and make the most of the latest technological developments to perfectly meet the demands of target clients through a unified phone number.

Shaikha Saeed Al Mansouri, Acting Director-General of the DFWAC, said that the foundation adopts a digital services development strategy to develop its digital channels, adding that the recently introduced WhatsApp service will shorten the foundation's response time and ensure the timely provision of services.

Al Mansouri went on to say that the foundation is committed to constantly developing its digital services, efficiency and service quality in order to ensure that victims of domestic violence, bullying, or human trafficking receive the best assistance possible.

She stressed that the DFWAC will continue to make every effort to reach the highest levels of excellence when offering its services.

In addition to its website and a 24-hour helpline, the DFWAC offers its services through social media channels.

News Source: Emirates News Agency