The Dubai Government Human Resources Department (DGHR) issued Resolution No. 1 of 2024, approving a grievances and complaints system for military departments in Dubai.
The resolution aims to govern committee procedures, streamline the filing process, and improve operational performance. It ensures legal rights, justice, and job satisfaction, while encouraging timely conflict resolution and adherence to internal procedures. Members can now register complaints without administrative obstacles, promoting a professional and objective approach to resolving issues.
Dubai Government Human Recourses Department stated that the establishment of grievances and complaints system in the Dubai military departments comes as part of its relentless efforts to improve job satisfaction, guarantee the stability of members’ working environments, and safeguard their employment rights as outlined by the current relevant laws. The department emphasised that this move will help improve overall governance and streamline the entire grievance process from application submission to final decision, guaranteeing a seamless experience for all parties concerned and boosting administrative efficacy.
Recently, the department unveiled the ‘Military Legal Inquiries Platform,’ a pioneering digital portal dedicated to military human resources legislation. The platform offers a broad range of services, including the ability to respond to legal inquiries related to military human resources legislation. One of its major goals is to facilitate communication among specialists and submit their opinions on legal matters in an objective manner.
News Source: Dubai Media Office
