Dubai’s taxi sector carried more than 209 million passengers in 2025, marking another year of steady growth driven by digital adoption, fleet expansion and a strong push toward sustainability.
According to the Roads and Transport Authority, ridership rose 4.2 percent from 200.65 million passengers in 2024 to 209.02 million this year. Taxi trips also increased by 4.2 percent, reaching 120.1 million. The total registered fleet now stands at 14,476 vehicles after the addition of 600 new taxis, reflecting a 6 percent expansion.
Digital booking continues to reshape the sector. E hail platforms accounted for 45 percent of all taxi trips, up 13 percent from last year, underscoring Dubai’s transition from traditional street hailing to app based services. During peak hours, all taxis are accessible through E hail platforms to ensure faster demand fulfilment. More than 75 percent of trips recorded an estimated time of arrival under 3.5 minutes.
Sustainability remains central to the strategy. Around 90 percent of the operational fleet is now hybrid or electric, with a roadmap to achieve a fully electric taxi fleet by 2040 in line with Dubai’s net zero targets.
Service enhancements were also introduced, including leather seating, in car fresheners and digital roof lights. New performance indicators and AI powered systems now support lost and found services and strengthen driver safety compliance.
The E hail limousine segment posted even stronger growth, with trips rising 25 percent to 41 million and ridership reaching 71.4 million passengers. The platform expanded with 35 new companies and roughly 2,500 additional vehicles, bringing the total to about 15,000 vehicles, 18 percent of which are electric.
News Source: Dubai Media Office
