Instagram restricting DMs between teens & adults they don’t follow

Instagram restricting DMs between teens & adults they don’t follow

Instagram: To protect teens from unwanted contact from adults, we’re introducing a new feature that prevents adults from sending messages to people under 18 who don’t follow them. For example, when an adult tries to message a teen who doesn’t follow them, they receive a notification that DM’ing them isn’t an option. This feature relies on our work to predict peoples’ ages using machine learning technology, and the age people give us when they sign up. As we move to end-to-end encryption, we’re investing in features that protect privacy and keep people safe without accessing the content of DMs.

Lucy Thomas, Co-Founder / Co-CEO, PROJECT ROCKIT:

“Around the world it's widely understood that most social media platforms require a 13-year minimum age requirement, but the complexity of age verification remains a long-standing, industry-wide challenge. That's why it's positive to see Instagram investing in innovative technologies that can and will create a safer online environment for younger users. By using machine learning to flag potentially inappropriate interactions, improving teen privacy features and DM-ing younger users with realtime safety info, Instagram is equipping young people with tools to be the architects of their own online experience.”

Instagram feature alerting a recipient of potentially suspicious behaviour from an adult user interacting with them in DMs

Prompting teens to be more cautious about interactions in DMs

In addition to preventing conversations between adults and teens who don't follow one another, we'll start using prompts — or safety notices — to encourage teens to be cautious in conversations with adults they’re already connected to. Safety notices in DMs will notify young people when an adult who has been exhibiting potentially suspicious behavior is interacting with them in DMs. For example, if an adult is sending a large amount of friend or message requests to people under 18, we’ll use this tool to alert the recipients within their DMs and give them an option to end the conversation, or block, report, or restrict the adult. People will start seeing these in some countries this month, and we hope to have them available everywhere soon.

Larry Magid, CEO,

“There are cases where it is appropriate for adults and teens to interact on Instagram but it’s important that teens be protected against unwanted contact from adults. Requiring that the teen – not the adult – establish the connection empowers teens to protect themselves. It puts them in the driver's seat and gives them more control over their experiences on Instagram.”

Instagram feature in app showing how we notify users of potential suspicious accounts, including Restrict, Report & Block

Making it more difficult for adults to find and follow teens

In the coming weeks, we'll start exploring ways to make it more difficult for adults who have been exhibiting potentially suspicious behavior to interact with teens. This may include things like restricting these adults from seeing teen accounts in 'Suggested Users', preventing them from discovering teen content in Reels or Explore, and automatically hiding their comments on public posts by teens.

Encouraging teens to make their accounts private

Having a private account offers more protections for teens as they can better control who can see and interact with their content. We’ve recently added a new step when someone under 18 signs up for an Instagram account that gives them the option to choose between a public or private account. Our aim is to encourage young people to opt for a private account by equipping them with information on what the different settings mean.

We know young people, like aspiring creators or athletes, find value in public accounts. So teens can still opt for a public account if they choose to do so after learning more about the options. If the teen doesn’t choose ‘private’ when signing up, we send them a notification later on highlighting the benefits of a private account and reminding them to check their settings. This is just a first step. We're assessing additional measures we can take to protect young people on Instagram, including additional privacy settings. We'll have more to share in the coming months.

Will Gardner, CEO, Childnet International:

“The introduction of Instagram’s teenage privacy settings is a welcome change to the platform. We know that some young people make the conscious choice to have public profiles, and this new update allows young people to enter a more controlled environment and requires there to be a conscious decision before entering a more public environment, which in itself provides an important educational moment to help prepare for this step. This change is for new users, and we need to work to address this question of user awareness of privacy choices on existing accounts.”

Instagram Account Privacy interface showing how to switch between Private & Public settings

We believe that everyone should have a safe and supportive experience on Instagram. These updates are a part of our ongoing efforts to protect young people, and our specialist teams will continue to invest in new interventions that further limit inappropriate interactions between adults and teens.

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