Best Car Rentals in Dubai: Hertz, Dollar, Thrifty & More
Welcome to Dubai, where the sun shines bright and the roads beckon! If you're looking to explore this dynamic destination at your own pace, grabbing the keys to a rental car is the way to go. In Dubai, where choices are as vast as the desert sands, picking the right car rental can feel like finding a needle in a haystack. But don't worry, this article is all about making your car rental experience in Dubai as breezy as the city's coastal winds.
Whether you seek the thrill of driving a high-end luxury car, the practicality of a family sedan, or the adventure of an SUV, Dubai's car rental companies cater to every whim and fancy. From budget-friendly options to the epitome of luxury on wheels, they have it all.
Ready to find your perfect ride? Let's dive into the world of car rentals in Dubai, where convenience meets style.
Thrifty UAE
Established in 1989 as part of A.A.Al Moosa Enterprises, Thrifty Car Rental UAE is a stalwart in Dubai’s car rental sector. Under the leadership of Mr. Abdullah Ahmed Al Moosa, Thrifty has been offering top-notch car rental services for over 30 years.
Thrifty Car Rental UAE is a reliable choice for those seeking budget-friendly, yet quality car rental services in Dubai. With a mission centred around customer satisfaction and a fleet that caters to various preferences, Thrifty stands as a convenient and safe option for both residents and tourists.
Fleet and Locations:
Thrifty boasts an impressive fleet capacity of 17,000 vehicles, ensuring a wide range of choices for customers. With over 50 locations across the UAE, including a prominent presence at Dubai Airport, accessibility is a key advantage for Thrifty’s patrons. The company offers 24x7 road assistance for uninterrupted travel experiences.
Rental Requirements:
- The minimum age for renters is 21 years.
- Valid UAE driving license for residents (minimum 6 months) and an International Driver’s License for tourists.
- The minimum rental duration is 24 hours.
Policies and Payments:
- Debit card deposit is processed after 40 days from vehicle return, with a 2% service fee + VAT.
- Salik tolls and traffic fines can be charged on the credit card post-vehicle return.
- Off-road usage is prohibited under the rental agreement.
Unique Offerings:
- Thrifty caters to a variety of needs, from economy cars to luxury vehicles.
- Special arrangements like GPS devices or child safety seats are available on request.
- Online reservation platform for easy booking.
- Sanitized counters and vehicles for customer safety, adhering to COVID-19 precautions.
Contact:
For assistance or bookings, customers in Dubai can contact Thrifty toll-free at 800 4770.
Hertz UAE
Hertz UAE, part of the prestigious Al-Futtaim Automotive Group, has been a prominent figure in the region since 1993. Known for its entrepreneurial spirit and unwavering customer focus, Hertz has maintained its position as a market leader by constantly evolving to meet customer needs.
With a fleet of over 11,000 vehicles and 14 rental locations across the UAE, Hertz stands out for its comprehensive range of services including short-term rentals, long-term leasing, and managed transportation.
Car Types Available:
Hertz boasts a diverse fleet, ranging from small hatchbacks and family-friendly crossovers to luxurious premium rentals. Each vehicle, from the latest models of well-known brands, comes standard with airbags, ABS, power windows, Bluetooth, and cruise control, ensuring a safe and comfortable driving experience.
Unique Selling Points:
- Guaranteed make and model bookings for a wide range of vehicles.
- Child seats are available on request.
- 24/7 emergency roadside assistance and customer support.
- Free delivery and collection services across the UAE.
- Flexible rental options (daily, weekly, monthly) with transparent pricing.
- Special rates for various groups including Corporate, Government, Academic, Medical, and Business executives.
Policies and Prices:
- All prices include basic insurance; full insurance is available at a nominal cost.
- No hidden extras; theft and damage cover included in all agreements.
- Online booking with 100% refund on cancellations.
- 5% cashback for Al-Futtaim FAB Credit card holders.
Rental Packages:
- Daily Drive: Ideal for short-term needs with a mileage allowance of 4,000 km/month.
- Urban Select: Monthly rental with a 2,500 km/month allowance, perfect for city driving.
- Super Saver: Longer rental periods with comprehensive insurance and up to two free additional drivers.
- Drive Green Package: Eco-friendly option with Electric and Hybrid vehicles, promoting sustainability with reduced emissions.
Location and Contact:
Hertz UAE operates in major locations, including all major airports. For booking and inquiries, customers can contact their multilingual 24/7 centre - 800 43789 or visit their website or any Hertz branch across the UAE.
Dollar Car Rental
Dollar Car Rental, a renowned global brand, operates in Dubai under the prestigious A.A. Al Moosa Enterprises and Zabeel Rent a Car LLC since 2004. With over 640 locations worldwide, the brand has made a significant mark in the UAE with its extensive fleet and multiple awards. Dollar Car Rental is recognized for its commitment to providing affordable and efficient transportation solutions to a wide range of clients, including prestigious brands like Pepsi and Carrefour.
Fleet and Locations:
Dollar Car Rental's impressive fleet includes approximately 200,000 vehicles globally, with a diverse range in the UAE that includes electric cars, SUVs, people movers, and luxury vehicles. They have over 25 locations across the UAE, making them easily accessible for tourists and residents alike.
Rental Options and Policies:
- Various rental options including corporate and personal leases, short-term and long-term rentals.
- 24/7 customer service and roadside assistance for a seamless experience.
- Off-road use is prohibited as per rental agreement terms.
- Credit card required for security deposit, with pre-authorization block.
Unique Features:
- Dollar Hunt program offering year-round deals, seasonal benefits, and surprise rewards.
- Hassle-free onboarding with digital document upload and online payments.
- Flexible plans with added benefits like free delivery and pick-up service.
- Latest car models with options for additional drivers and child safety seats.
Luxury Fleet – Dollar Prestige:
- Exclusive luxury car rentals without the hefty price tag.
- Perfect for special occasions like weddings, business trips, and entertainment events.
- Minimum age requirement of 22 years for Dollar Prestige Collection.
- Wide range of latest luxury models available at affordable rates.
Customer-Centric Approach:
- Dollar Car Rental places a high emphasis on customer satisfaction, offering 24x7 support and comprehensive services.
- Recognized for excellent customer service, they provide emergency assistance and premium support.
Long-Term Leasing Benefits:
- Hassle-free experience with end-to-end maintenance solutions.
- Cost-effective alternative to buying, with flexible payment plans.
- Time-effective leasing, eliminating the need for lengthy paperwork and maintenance schedules.
- Flexibility to upgrade or downgrade based on individual requirements.
Contact:
For more information or to make a reservation, customers can contact - 800 4710. They offer an all-digital booking process for a smooth and hassle-free experience.
SIXT
Founded in Munich, Germany in 1912, SIXT Rent a Car started with just three vehicles and has grown into one of the most influential international car rental companies. With over 100 years in the business, SIXT has a trusted reputation globally, boasting more than 2,000 stations in over 105 countries.
Fleet and Locations:
SIXT's presence in Dubai provides a solution for both comfortable and affordable travel in and around the city. Conveniently located branches, including at international airports and Dubai Palazzo Versace, offer a comprehensive fleet for business or family vacations. From SUVs for desert trips to luxury cars for city travel, SIXT Dubai caters to a variety of needs with flexible rental periods and special weekend rates.
Rental Services and Policies:
- Variety of rental periods, including weekly and one-day rentals.
- Selection of SUVs, economy cars, premium sedans, luxury and exotic models.
- Optional add-ons like child seats, GPS, and Express Toll Unlimited.
- Friendly 24/7 customer service.
- Winter-specific rentals for camping with 4x4 SUVs.
- Drivers under 25 face restrictions and underage driver fees.
- Valid passport and driver’s license required for rentals.
- Credit cards from Visa or Mastercard accepted, no debit or prepaid cards.
Payment Information:
- Major credit cards accepted with sufficient credit for rental costs and security hold.
- Specific requirements for debit card use at airport and downtown locations.
- Security holds vary based on vehicle category.
- No acceptance of virtual cards, checks, or cash.
Prepaid Reservation and Cancellation Policies:
- Prepaid rates charged before rental start.
- Change and cancellation policies with applicable fees.
- No refund for no-show or unused rental days.
Protection Conditions and Extras:
- Liability protection and optional insurance coverages.
- Extended Roadside Protection for comprehensive assistance.
- Variety of add-ons like GPS, additional driver, child seats, ski racks, and toll services.
- Flexible refueling options and electric vehicle charging guidelines.
SIXT+ Car Subscription:
- A flexible car subscription service offering a variety of vehicles and coverage options.
- Customizable for changing needs with easy vehicle swaps or cancellations.
- Inclusive of all costs except fuel, with no purchasing costs or long-term commitments.
Contact:
SIXT offers a seamless online booking platform at their official website and also has a mobile app, where you can also find additional support and information. To speak directly with a SIXT representative, you can call their customer service line - 800 7498.
Diamond Lease
Diamondlease L.L.C, established in 1996 as a subsidiary of the renowned Al Habtoor Group, is a leading force in the UAE's automotive rental and leasing sector. Capitalizing on the Al Habtoor Group's diverse business portfolio and prominence in hospitality and tourism, Diamondlease has emerged as one of the largest private car rental and leasing companies in the Emirates.
Fleet and Certification:
With a fleet of over 14,000 dealer-maintained vehicles, Diamondlease offers a diverse range from small saloons to 4-wheel drive SUVs, pickup trucks, buses, and even refrigerated container trucks. The company is ISO 9001:2015 certified and was the first local car rental in the UAE to receive ISO certification in 1999, underscoring its commitment to quality service.
Unique Features:
- Wide range of vehicles for short-term (daily, weekly, monthly) and long-term lease.
- 24/7 emergency roadside assistance and accident support across the UAE.
- Network of 10 branches in key UAE locations, including luxury resorts and commercial hubs.
- State-of-the-art Operations hub in Dubai Investments Park (DIP), capable of servicing over 100 vehicles per day.
- Member of the Dubai Service Excellence Scheme (DSES) since 2003.
- Recipient of the “Best Car Rental Company” award in the MENA region for seven consecutive years from 2004.
Services Provided:
- Short-Term Rental & Long-Term Lease options.
- Dry Box & Reefer Truck Lease for specialized transportation needs.
- School Bus Transportation services.
- Professional Valet Services.
- Sales of Used Cars for those looking for pre-owned options.
Rental Benefits:
- Majority of rental vehicles are less than 2 years old and have less than 50,000 km mileage.
- Options range from small economy cars to large 4x4s, with add-ons like GPS & Baby Seats.
- 13 conveniently located sales locations across the UAE.
- Comprehensive insurance cover, free replacement vehicles, and delivery/collection services.
Personal Car Lease:
Diamondlease offers full-maintenance car leasing solutions for individuals, allowing them to lease any brand/model for 12, 24, or 36 months. This service includes registration, insurance, service & maintenance, accident repair management, traffic fine & Salik management, and 24/7 roadside assistance.
Contact Information:
For inquiries or services, customers can reach out to Diamondlease through their toll-free number - 800 37483, visit any of the 13 sales locations across the UAE, or contact them via their website.
Speedy Drive
Speedy Drive Car Rental, with over 20 years of experience, has established itself as a creative and dedicated car rental business in Dubai. Emphasizing personalized experiences for both individuals and businesses, Speedy Drive stands as a reputable name in Dubai's car rental industry. The company's commitment to excellence is evident in every aspect of its service, making it a top choice for an effortless and enjoyable car rental experience in Dubai.
Key Policies:
- Minimum age requirement of 23 years for car rentals.
- UAE residents need a valid UAE license, while tourists require a valid home country license.
- Mandatory credit card for refundable deposit payments.
- Transparent fee structure with all rental and deposit fees collected at vehicle handover.
- Mandatory police report submission in case of vehicle damage
Fleet and Services:
Offering a wide range of vehicles from leading brands like Nissan, Mazda, Hyundai, and more, Speedy Drive Car Rental caters to various preferences. Their services include:
- Short-Term and Long-Term Rental options.
- Long-Term Leasing and Lease-to-Own programs.
- Airport delivery and pick-up services.
- Comprehensive vehicle delivery across the UAE.
- 24/7 roadside assistance.
Commitment to Customers:
Speedy Drive Car Rental promises:
- No hidden fees.
- Stress-free travel in well-maintained cars.
- A modern and diverse fleet.
- Straightforward car return procedures.
- A simple five-minute reservation process.
- Round-the-clock dedicated customer service.
Monthly Car Hire:
Speedy Drive Car Rental offers both economical and luxury cars for monthly hire, emphasizing cost-effectiveness and reliable performance. Their fleet is regularly inspected and well-maintained, with competitive monthly servicing rates varying based on vehicle make and model.
Leasing Options:
Providing flexible leasing plans for individuals and businesses, Speedy Drive Car Rental offers packages from 3 to 24 months, with transparent terms and no hidden charges. They ensure safety and quality checks for each vehicle, providing replacement vehicles in case of accidents or damage.
Contact Information:
For inquiries or to lease a car, customers can reach Speedy Drive Car Rental through their toll-free number - 800 6254, email, website, or WhatsApp messaging. They offer a straightforward process for leasing with a focus on customer satisfaction and convenience.
Here are some final tips to guide you in making the best choice:
- Opt for a rental company with branches near your arrival point or hotel. This can be a major time and cost saver, especially if they offer complimentary airport shuttles.
- Choose a company that provides a wide range of vehicles. Whether you need a sleek luxury car for business or a spacious SUV for family adventures, having options is key.
- When comparing prices, be vigilant about hidden charges. Ensure you understand exactly what's included in the quoted price.
- Prioritize companies offering 24/7 customer service for peace of mind, knowing help is always a call away.
- A user-friendly online reservation system reflects the company's commitment to customer convenience. Transparency in terms and conditions is crucial.
- If you're not confident navigating Dubai's roads, consider a chauffeur-driven car for hassle-free travel.
- Customer feedback is invaluable. Companies with consistently positive reviews are likely to provide a smooth rental experience.
- Always opt for comprehensive insurance to cover any unforeseen events or damages.
- Frequent travellers should look into loyalty programs for discounts, free upgrades, and other perks.
- Understanding the company's policy on fuel and mileage can help avoid unexpected costs.
Dubai's car rental market is tailored to suit a spectrum of needs, offering everything from budget-friendly compacts to luxurious SUVs. Your choice should be guided by your personal preferences, budget, and specific travel requirements.
With careful consideration and these handy tips, your journey through the enchanting streets of Dubai is sure to be both enjoyable and memorable. Safe travels!