Apple to offer free service to fix iPhone 12 & iPhone 12 Pro rare sound issue

Apple to offer free service to fix iPhone 12 & iPhone 12 Pro rare sound issue

Apple has announced a free service program to fix a sound issue on some of its iPhone 12 and 12 Pro devices in the UAE.

Apple said in a statement,

"Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the receiver module. Affected devices were manufactured between October 2020 and April 2021,"

"If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may be eligible for service. Apple or an Apple authorised Service Provider will service eligible devices, free of charge,"

The company said the iPhone 12 mini and iPhone 12 Pro Max models are not part of the service campaign.

Apple currently operates two stores Dubai – Dubai Mall and The Mall of the Emirates – and one in Yas Mall, Abu Dhabi.

Apple said on its website that it may restrict or limit repair to the original country or region of purchase. This worldwide Apple program doesn't extend the standard warranty coverage of the iPhone 12 or iPhone 12 Pro. The program covers affected iPhone 12 or iPhone 12 Pro devices for two years after the first retail sale of the unit.

News Source: Khaleej Times

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