A Complete Guide to the Du Balance Transfer Service

A Complete Guide to the Du Balance Transfer Service

Du, which was formerly known as Emirates Integrated Telecommunications Company, is a well-established and reputable telecommunications company located in the United Arab Emirates. Since its inception in 2005, the company has played a crucial role in shaping the telecommunications industry in the country.

With a wide range of services offered, including devices, subscriptions, mobile and internet services, and more, it's easy to see why Du has become a preferred choice for consumers across the Emirates. This is especially true in the vibrant city of Dubai, where Du's services have been widely adopted. After all, you can't spell Dubai without Du!

Du's commitment to technological innovation is evident in the cutting-edge solutions that it consistently introduces to meet the growing demands of the industry. One of the company's most notable features is its public UAE Wi-Fi service, which allows anyone around the UAE to access high-speed Wi-Fi from anywhere across the country. This service has proven to be incredibly popular, providing millions of residents and tourists with access to Wi-Fi in hundreds of locations, including the Dubai Metro, countless malls, and even RTA Taxis.

Another standout feature of Du is its balance transfer service, known as One2One. This service allows Du customers to transfer credit from their prepaid account to another Du customer's account, making it convenient for friends and family to stay connected. With One2One, Du customers can easily and seamlessly transfer credit without any hassle, making it a handy feature for those who need to stay connected with their loved ones while on the go.

Here's everything you need to know about Du's local and international balance transfer service!

Local Transfer

The One2One feature allows Du prepaid customers to transfer credit to other prepaid customers in the UAE. This feature is particularly useful for individuals who need to frequently top up their family members' accounts or share credit with friends. It eliminates the need for physical recharge cards or visiting a store, making it a convenient and time-saving option for customers.

How it works

There are various ways to use the One2One service. Here are your options:

Option 1

  1. Dial 121 + recipient's mobile number+ amount in AED#
  2. Call
  3. Press 1 to confirm, or press 2 to cancel

And you'll receive an SMS confirmation once you're done.

For example, say you want to transfer 50 AED to 050-123-4567. You would dial *121*0501234567*50#

Option 2

  1. Dial *135#
  2. Choose option 2 for One2One transfer
  3. Enter the recipient's mobile number
  4. Enter the amount

And all done!


One of the best things about this service is that transfers are free of charge. The minimum amount you can transfer is 2 AED, and the maximum amount is 200 AED. Customers can make up to 25 transfers per day, which makes it an ideal option for anyone looking to transfer credit to friends and family on a regular basis.

International Transfer

Du provides an international transfer service that enables you to top up mobile numbers in 173 countries worldwide. Whether you want to transfer your balance to a neighboring country like Oman or a far-off destination like Chile, Du's International Transfer service has got you covered.

How it works

Transferring balance around the world has never been easier! You can use the 24/7 SMS service by following these simple steps:

  1. Send an SMS to 1700
  2. Enter the country code followed by the phone number
  3. Choose from the available transfer amounts and confirm
SMS Keywords to 1700 Results
List To see list of Eligible Coutries
Help For More Info
Any Word To receive the Welcome Menu


The best part about Du's International Transfer service is that it is free for customers to use. So, whether you want to stay connected with your loved ones or support them financially, you can do so without worrying about additional fees.

Other Services by DU

Du is a top choice for consumers for a reason. Aside from the convenient balance transfer service, the company offers countless other offers and services that cater to the diverse needs of all customers. Both tourists and residents can enjoy Du's wide range of services, including high-speed internet and mobile coverage. Here are some of the other stand-out services from Du!

Postpaid Phone Plans

Starting from AED 125 a month, Du offers various postpaid phone plans, all with their own special benefits. These plans cater to different needs and budgets, ensuring that customers can find the perfect fit for their usage requirements. Here are some of the company's postpaid plans and their benefits:

  • Power Plan 125 (AED 125/month) - Includes 4 GB of national data, 100 Flexi minutes, and an extra 10 GB of data for 3 months.
  • Power Plan 200 (AED 200/month) - Includes 13 GB of national data, 400 Flexi minutes, 100 MB of roaming data, and a Disney+ subscription.
  • Power Plan 250 (AED 250/month) - Includes non-stop national data, up to 3 Mbps data speed, 500 Flexi minutes, 200 MB of roaming data, and Prime Video and Disney+ subscriptions.
  • Power Plan 300 (AED 300/month) - Includes non-stop national data, up to 10 Mbps data speed, 800 Flexi minutes, 1 GB of roaming data, and Prime Video and Disney+ subscriptions.
  • Power Plan 500 (AED 500/month) - Includes unlimited national data, unlimited data speed, 1500 Flexi Minutes, 10 GB of roaming data, as well as Prime Video, Disney+, and OSN+ subscriptions.

And of course, you can find some exclusive offers and discounts when you buy your plan online.

Amazon Prime

Du offers an incredible deal on Amazon Prime subscriptions. By signing up for this subscription, users can enjoy a host of benefits, including next-day free delivery on eligible items, international free delivery on US items over AED 100, exclusive early access to deals, and access to a wide range of Amazon Originals, popular movies, and TV shows.

One of the best things about Amazon Prime is that users can watch their favorite shows and movies on various devices, including smart TVs, smartphones, tablets, and laptops. They can also choose to stream them online or download them offline for later viewing.

In addition to the aforementioned benefits, Amazon Prime subscribers can enjoy exclusive early access to deals 12 hours before everyone else, free games every month, in-game loot, a Twitch channel subscription every 30 days, and an expanded chat badge. The Twitch channel subscription allows users to support their favorite streamers and unlock exclusive benefits like emotes badges, and ad-free viewing.

Apple TV 4K

Du offers an enticing deal where you can get an Apple TV for just AED 30/month, with no upfront costs. By subscribing, you can enjoy seamless access to top streaming services, live TV, and thousands of movies. Moreover, as part of this offer, you'll also receive a complimentary 1-year subscription to Apple TV+. This means you can enjoy all the exclusive content on Apple's streaming platform, including award-winning shows and movies, at no extra cost. With Du's offer, you'll have everything you need to take your entertainment experience to the next level.

TV Packages

Starting from AED 39/month, Du customers can enjoy various TV packages. These packages range from Russian and French to Arabic and English, from sports and news to movies and shows, and cater to every preference. With such a variety of channels and options, Du customers can have access to all the best entertainment. Along with the hundreds of available channels, you can even customize your TV package, choosing more than one language or genre to suit your specific interests.

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