Al Karama Post Office Guide: Location, Timings, Contact & More

Al Karama Post Office Guide: Location, Timings, Contact & More

In the UAE, there are currently 116 post offices, originally established in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah between 1963 and 1964. The oldest functional post office, originally named the General Post Office (GPO) and now known as the Karama Post Office, was built in 1975. Despite renovations and the construction of a new two-wing building in the 1980s, it remains an essential part of Dubai's postal services.

"The Karama post office in Dubai is the oldest existing post office, built in 1975"

shared Abdullah Mohammad Al Ashram, CEO of Emirates Post.

In its early days, the Karama post office was a significant landmark, one of the largest buildings in the country during the 1970s. Initially serving as the headquarters and central post office for Emirates Post, it also had a dedicated building for manual sorting.

Over time, as Emirates Post expanded, administrative functions and sorting operations moved to the Umm Ramool area, now the primary hub. However, the central post office in Karama continues to serve customers actively. Its history is intertwined with the evolution of postal services in the UAE, with the first postal agency established in Dubai in 1909. The General Directorate of Postal Services was formed in 1972 after the Emirates united, with Emirates Post officially starting in 2001, later becoming Emirates Post Group in 2007.

As of last year, the Karama central post office played a crucial role, handling 80% of Emirates IDs for individuals without PO boxes. Following the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, the post office underwent refurbishment, ensuring its continued significance in providing essential postal services to the community.


Getting to Karama Post Office: Easy Access from Anywhere

Address:  – Zaa’beel St – Al Karama – Dubai – United Arab Emirates, P.O.Box 111311

  • By Bus:

The nearest bus stop to Karama Post Office in Dubai is Umm Hurair, Road 1 - 01. It’s a 3 min walk.

Bus lines to Karama Post Office in Dubai




Al Quoz, Bus Station


The Dubai Mall


Lulu Village


Jebel Ali, Bus Station


Dubai Investment Park


Al Karama Bus Station


Gold Souq Bus Station


Qusais Industrial Area


Lamcy Plaza


Qusais, Bus Station


Rashidiya Metro Bus Parking


Wasl Park Terminus


Deira City Center Bus Station


Nakheel Seaside Metro Bus Stop


Al Karama Bus Station


Jebel Ali, Bus Station


Oud Metha Metro Station Terminus


Lamcy Plaza


Nad Al Shiba, Clinic

  • By Metro:

For a quicker option, the Dubai Metro Stations such as BurJuman and ADCB are convenient choices. Their proximity adds an extra layer of accessibility, ensuring a smooth and efficient commute to the post office.


  • Monday to Sunday: 7:30 AM - 9 PM
  • Fridays closed

Please note: During Ramadan, Karama post office timings are 09:00 am to 05:00 pm. 


  • Call: +971 600 599 999 (Monday to Saturday from 07:00 AM till 09:00 PM)
  • Email: (Response time: Within 24 hours, From 07:00 AM to 09:00 PM, Monday to Saturday)
  • WhatsApp: +971 600 599 999 (Track your shipment and get assisted by their virtual assistant 24/7)


  • Diverse Services at Your Fingertips

At the central post office, it's not just limited to sending and receiving mail. A range of services are available, including money orders, international money transfers and bill payments.

  • Efficient Emirates ID Collection Process

If you've applied for your Emirates ID, collecting it is a breeze at the central post office in Dubai. Upon receiving a confirmation SMS from Empost, simply present your Emirates ID application and EIDA receipt for hassle-free collection.

  • Streamlined Customer Experience

Gone are the days of standing in long queues. Upon entering the post office, grab your token number and relax until your number appears on the screen. With ample seating, waiting is now a comfortable experience. The professional and helpful staff ensure efficient service and multiple counters speed up the process. Plus, there's a coffee shop on-site to make your visit even more convenient.

Karama Post Office stands as a central hub that goes beyond traditional mail services, providing a range of practical solutions for the community. From handling money orders to facilitating international transfers and bill payments, it caters to diverse needs. The straightforward process for collecting Emirates IDs ensures efficiency and the welcoming atmosphere with friendly staff adds a touch of reliability and ease.


1.Is there a fee for collecting Emirates ID at Karama Post Office?
No, there is typically no fee for collecting your Emirates ID at Karama Post Office. However, it's always a good idea to check for any updates or changes in the fee structure.

2. Can I track my international shipment at Karama Post Office?
Yes, Karama Post Office provides tracking services for international shipments. You can inquire about the tracking process and obtain the necessary information for your package.

3. Are there any restrictions on the size and weight of packages for international shipping?
Yes, there may be restrictions on the size and weight of packages for international shipping. It's advisable to check with the post office regarding specific guidelines and limitations.

4. How long does it take to process a money order at Karama Post Office?
The processing time for a money order at Karama Post Office may vary. You can inquire about the typical processing duration and any expedited services that may be available.

5. Are there bilingual staff members at Karama Post Office?
Yes, Karama Post Office often has bilingual staff members who can assist customers in English and Arabic. This ensures effective communication and support for a diverse range of visitors.

6. Is there parking available near Karama Post Office?
Yes, there are parking facilities available in the vicinity of Karama Post Office, providing convenience for visitors who choose to drive.

7. Can I purchase postage stamps at Karama Post Office?
Yes, you can purchase postage stamps at Karama Post Office. They provide essential postal supplies to meet your mailing needs.

8. Is there a lost and found service at Karama Post Office?
Yes, Karama Post Office may have a lost and found service where you can inquire about any misplaced items within the facility.

9. Are there any discounts for bulk mailing services at Karama Post Office?
Karama Post Office may offer discounts for bulk mailing services. If you frequently send out large volumes of mail, you can inquire about potential discounts or special rates.

10. Can I schedule an appointment for specific services at Karama Post Office?
Currently, appointments may not be required for general services at Karama Post Office. However, you can check if certain services or consultations allow for pre-scheduled appointments for added convenience.

11. Can I send and receive packages internationally from Karama Post Office?
Yes, Karama Post Office facilitates international mail services, allowing you to send and receive packages globally.

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