The Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) unveiled a new version of its website on Thursday, designed to provide a "faster, more efficient, and secure" experience for users accessing UAE visa and residency services.
The revamped platform introduces several key features to improve user experience, including faster loading times that minimize delays. Additionally, the website's interface has been redesigned for ease of use, allowing for more intuitive navigation.
Notable updates include:
- Voice Navigation: Enabling users to search for information and services without typing or scrolling, enhancing accessibility.
- Interactive Guide: A tool that categorizes ICP services, offering clear information on requirements, conditions, and application procedures, streamlining the service process.
- Flexible Access Options: Customizable features for better readability and browsing, with improved color schemes, fonts, and navigation, catering to various user needs.
Maj-Gen Suhail Al Khaili, director-general of the ICP, emphasized the commitment to delivering high-quality, 24/7 services.
"This new platform reflects our dedication to enhancing the customer experience,"
he stated.
The website also keeps users informed about the latest initiatives, projects, and events by the ICP, ensuring customers remain up-to-date with the authority’s activities. With these enhancements, the ICP aims to provide seamless access to essential services at any time, from anywhere.
News Source: Khaleej Times
