UAE Launches Nationwide 'Work Bundle' Platform to Streamline Employment and Residency Procedures

UAE Launches Nationwide 'Work Bundle' Platform to Streamline Employment and Residency Procedures

The UAE Government has announced the launch of the second phase of the Work Bundle, expanded to include all emirates through the digital ‘Work in UAE’ platform (, providing a range of services enabling private-sector companies, individuals, and investors to complete employment and residency procedures using a unified, integrated platform that brings all relevant entities together.

The initiative is in line with the UAE Government’s Zero Government Bureaucracy Programme, and its strategy to design and deliver services that enhance user experience, improve government efficiency, and boost the UAE’s competitiveness and appeal as a prime global destination for living and working.

The announcement was made in a media briefing held in Dubai on Tuesday, following a collaboration between the entities involved in designing and developing phase two of the Work Bundle.

The unified Work Bundle platform ( simplifies procedures for individuals and businesses in the UAE, aiming for efficient service delivery. It minimizes duplication, integrates services, and employs advanced technology for customer-centric experiences. Building on Dubai's success, it offers various services including onboarding new employees, renewals, and cancellations, reducing multiple platforms to one. The process is streamlined from 15 steps requiring 16 documents to five steps needing five documents, cutting visits to service centers from seven to two, and processing time from 30 days to five, eliminating 25 million procedural steps, 12 million visits, and 62 million working days.

The UAE Government has launched the Work Bundle, extending benefits to all companies in the UAE. Mohamed bin Taliah, Chief of Government Services, credits collaborative efforts across federal and local entities for this milestone. The initiative aims to streamline procedures, aligning with the UAE's Zero Government Bureaucracy Programme. Emphasizing cooperation between federal and local bodies, Taliah highlights the initiative's positive impact on enhancing user experiences.

Khalil Al Khoori, MoHRE's Undersecretary for Human Resources Affairs, highlights the commitment to the Work Bundle initiative, ensuring proactive digital services for entities involved. The aim is to enhance government efficiency through a unified platform and advanced electronic approaches, accessible anytime, anywhere.

Major General Suhail Saeed Al Khaili highlights the benefits of the Work Bundle, fostering contractual relations, enhancing UAE's global competitiveness, and attracting capital and talent. Phase two aims to provide proactive services, following the success of phase one. Aligned with the UAE's Zero Government Bureaucracy Programme, the platform offers streamlined procedures, reducing transaction visits by 80%.

On a similar note, Eng. Majed Sultan Al Mesmar, Director-General of TDRA, said,

“The Work Bundle unified platform reflects the level of integration and cohesion in the UAE Government, which operates as one unit centred on the customer, in line with the directives of our wise leadership and the ‘We the UAE 2031’ vision.”

“The Work Bundle embodies concepts of proactivity, comprehensiveness, requesting data only once, and in line with the Zero Government Bureaucracy Programme".

Dr. Yousif Mohammed Al Serkal, Director-General of EHS, said the Bundle kickstarts a new phase in government work, taking another step forward towards the future.

“The Work Bundle plays a pivotal role in the development process, offering an integrated service system that focuses primarily on customers and on understanding their precise needs,”

he noted.

“The initiative contributes to boosting the UAE’s economic competitiveness and solidifying its position as the ideal destination for living and working.”
“The Bundle reflects the UAE Government’s commitment to leveraging legislative, regulatory, and technological tools to spearhead sustainable development and provide promising job opportunities,”

Al Serkal added.

The Work Bundle platform in the UAE aims for a seamless user experience by streamlining data exchange among entities through a unified application form and advanced electronic link. It implements a unified payment model, reducing visits and documents. This supports the UAE Government's goal of enhancing service integration, improving citizen and business experiences, and aligning with strategic objectives.

News Source: Emirates News Agency

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