The Dubai Foundation for Women and Children (DFWAC) has launched an initiative to offer remote therapy sessions to victims of domestic violence and abuse.
As part of the initiative, specialists and medical professionals will deliver treatment services on a regular basis through online sessions rather than in-person attendance. DFWAC's Care and Rehabilitation Department has accordingly developed a clear plan to protect the client’s privacy and confidentiality.
The initiative is expected to increase customer satisfaction and improve the environment in which the sessions are provided. This comes in line with the directives of the UAE leadership, which pays utmost attention to offering smart services.
HE Shaikha Saeed Al Mansouri, DFWAC's Acting Director-General, said that the initiative reflects DFWAC's keenness to diversify the channels of offering counselling services, adding that the initiative will ensure faster access to DFWAC's services.
She emphasised that the foundation’s strategy aims to make the most of the latest technologies to achieve its goals as outlined in the annual plans.
Al Mansouri went on to say that the initiative is the latest in a series of initiatives, projects, and programs developed by the foundation to improve the work environment and provide a better environment for specialists and professionals dealing with
victims of violence and human trafficking.
“We very much look forward to realizing the UAE’s vision of improving and sustaining smart services,”