Cecilia Navarro, Customer Service Rep. at Dimara International General Trading, shares details about the hospitality products & solutions provider

Cecilia Navarro, Customer Service Rep. at Dimara International General Trading, shares details about the hospitality products & solutions provider

Dimara International is a multifaceted organization that develops and manufactures hospitality products and solutions. Cecilia Navarro, Customer Service Representative at Dimara International General Trading, shares details about the company.

What is your business name?

Dimara International General Trading.

Which industry does your business belong to?

Hospitality.

What is your business type?

Trading, Manufacturing & Services.

How old is your business?

5-10 years.

Who are your customers?

Both B2B and B2C.

How did you initially come up with the idea or concept for the business?

DIMARA has always believed in the philosophy of direct sales and has a goal-oriented approach. Rather than waiting for our valued clients to approach our valued team, we focus on specific market segments whose needs match our offerings, and we target them as our desired clientele.

Tell us about some of the major turning points in the history of your business.

A proud member of the Mohammed Bin Rashid Established of Companies, (Mohammad Bin Rashid Establishment - Member No. 565022). Dimara International singularly provides without question the highest quality, service, unrivaled customer care Boasting over 50 employees based in the United Arab Emirates, and over 12,000 square meters of warehousing with expansion as required, Dimara International is the complete service solution. A dedicated customer service staff, logistics team, sales force, and in-house designers comprise the unique and talented team at Dimara.

What made you choose Dubai as a location to setup your business?

We strongly believe at Dimara International General Trading with the alliance of a strong Regional partner such as ourselves we can provide the necessary infrastructure to facilitate the successful expansion and simulation of any affiliated organization or company in the region. Our association with the Mohamed Bin Rashid Establishment furthers our leverage in all government-owned projects as we are the preferred partners in the fields of expertise for which we represent.

Finally, what sets your business apart from the competition?

Dimara International General Trading is a local-wholly owned and privately held company and part of the Mohammed Bin Rashid Establishment of Companies (Member No. 565022). Dimara International’s Invested Capital is (15) Fifteen Million dirhams, Running capital of (30) Thirty Million Dirhams and Annual Turnover of (150) one hundred fifty million dirhams.

What service(s) or product(s) do you offer/manufacture?

  • Manufacturing Facilities with ISO certification
  • Research & Development Laboratory governed by European Standards
  • Global Design and Creative Labs
  • Over 12,000 square meters of temperature-controlled storage
  • Over (50) fifty employees and two-three locations in the U.A.E., seven locations across the Gulf
  • Company-owned Cars, Trucks, Vans, and Pickups
  • Four office locations across the Gulf Region, Kingdom of Saudi Arabia Qatar, Bahrain, Oman
  • Dedicated Sales Team
  • Customer Service
  • Logistics and Production Team
  • Administration
  • Dedicated Design Lab
  • Exclusive participation in government procurement through the Mohammed Bin Rashid Establishment.

What are the key strengths of your products/services?

  • Exceptional service
  • Honesty and transparency
  • Innovative passion
  • Professionalism & proficiency

Are there any exclusive products/services that you offer (not offered anywhere else in Dubai)?

  • Manufacturing Facilities with ISO certification
  • Dedicated Design Lab
  • Exclusive participation in government procurement through the Mohammed Bin Rashid Establishment

Can you share some of your products and pricing?

Products and pricing are done accordingly and different with each clientele and projects.

What are the best ways for your customers to contact your company?

Email, Phone, Website & Visiting Office.

You can find us here - https://www.hidubai.com/businesses/dimara-international-b2b-services-distributors-wholesalers-oud-metha-dubai-2

Is there anything else you want to convey to your potential customers?

Dimara International General Trading, a multifaceted organization, creates and develops unique hospitality concepts. Dimara International includes four unique and distinct divisions specializing in Soft Furnishings for Hotels (Dimara Supply), Health Concepts for Hospitals & Clinics (Dimara Health Concepts), In-flight Services for the complete supply of onboard amenities (Dimara In-flight), and Procurement Solutions for Hotels (Dimara Consult). The Dimara sectors develop, design, produce, consult, and implement tailor-made solutions to all clients with extraordinary service, strategy, and innovation. While the scope of business is always expanding at Dimara, our commitment and service to our clients remain unchanged. A proud member of the Mohammed Bin Rashid Establishment, Dimara International carries the highest accreditation than any other organization serving the health and hospitality sectors in the Middle East and North Africa Region.

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