The Mohammed Bin Rashid Housing Establishment has secured the Gold Award for Best Innovative Public Sector Project at the Global Innovation Awards, marking a significant international recognition of Dubai’s evolving government services landscape.
The award, presented by the Global Innovation Management Institute, saw MBRHE outperform 24 government entities worldwide in the public sector category. The accolade highlights the institution’s leadership in adopting advanced service delivery practices and driving measurable community impact.
At the centre of this achievement is the “Smart Housing Experience” initiative, a digitally driven project designed to transform how housing services are accessed and delivered. The platform has streamlined procedures, reduced processing times, and improved overall customer satisfaction, reflecting a shift toward more efficient and user-centric public services.
MBRHE stated that the initiative represents its broader commitment to embedding innovation into its operational framework. It also positions the organisation as a model for integrated and sustainable government services that align with citizens’ evolving expectations.
The recognition further supports Dubai’s long-term strategic ambitions, including the Dubai Urban Plan 2040 and the Dubai Social Agenda 2033. By simplifying the housing journey and enhancing accessibility, the initiative contributes to improved quality of life, stronger family stability, and broader community wellbeing.
Founded in 2009 and headquartered in Boston, GIMI is a global non-profit organisation specialising in innovation accreditation, with a network spanning over 116 countries.
News Source: Emirates News Agency
