Dubai's delivery and last-mile logistics sector has demonstrated strong operational resilience amid global disruption, with industry leaders crediting proactive government support, advanced infrastructure and close public-private collaboration as the pillars behind the emirate's continued performance.
Members of the Dubai Delivery Business Group, operating under Dubai Chamber of Commerce, said the sector has not only maintained service continuity but has scaled and innovated in response to rapidly growing demand from consumers and businesses alike.
Mehreen Inderyas, Chairwoman of the group, said Dubai's diversified supply chains, strategic geographic location and agile regulatory framework have enabled rapid responses to external disruptions while keeping last-mile operations efficient. She noted that current capacity remains sufficient, backed by ongoing investments in fleet expansion, warehousing and technology.
Shahid Nadeem of Zone Delivery Services attributed the sector's consistency to deliberate long-term planning. He pointed to AI integration, micro-fulfilment and multi-modal logistics as critical efficiency drivers, adding that Dubai's logistics network is specifically designed with redundancy and flexibility to absorb shocks without compromising service levels.
Manoj Tiwari of Express Vulcan Delivery Services described the ecosystem as operating at a high level of efficiency, with smart routing and data-led demand planning positioning the sector well for future growth. Others echoed the importance of digitisation in reducing regulatory friction and simplifying compliance.
Lloyd Andrew Hayes of Speedy Delivery Services offered a foreign investor's perspective, noting that Dubai's structured licensing frameworks and transparent workforce regulations are what continue to attract and retain international business confidence.
The group also recognised the workforce powering the sector, with Shaival Shah of ADECCO highlighting the role of flexible rider supply models in meeting dynamic demand across the city.
News Source: Emirates News Agency
